| The programme does not start. |
- Make sure that the mains plug is connected to the mains socket.
- Make sure that the appliance lid and drum door are closed.
- Make sure that there is no damaged fuse in the fuse box.
- Make sure that the Start/Pause ▷Il has been touched.
- If the delay start is set, cancel the setting or wait for the end of countdown.
- Deactivate the Child Lock function if it is on.
- Check the position of the knob on the selected programme.
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| The appliance does not fill with water properly. |
- Make sure that the water tap is open.
- Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority.
- Make sure that the water tap is not clogged.
- Make sure that the inlet hose has no kinks, damages or bends.
- Make sure that the connection of the water inlet hose is correct.
- Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'.
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| The appliance fills with water and drains immediately |
- Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to "Installation instruction".
- Make sure that the sink spigot is not clogged.
- Make sure that the drain hose has no kinks or bends.
- Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning".
- Make sure that the connection of the drain hose is correct.
- Set the drain programme if you set a programme without drain phase.
- Set the drain programme if you set an option which ends with water in the tub.
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| The appliance does not drain the water. |
- Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning".
- Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems.
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| There is water on the floor. |
- Make sure that the couplings of the water hoses are tight and there is not water leakages.
- Make sure that the water inlet hose and the drain hose have no damages.
- Make sure you use the correct detergent and the correct quantity of it.
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| You cannot open the appliance lid. |
- Make sure that a washing programme that ends with water in tub, has been selected.
- Make sure that the washing programme is finished.
- Set the drain or the spin programme if there is water in the drum.
- Make sure that the appliance receives electrical power. This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre.
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| The appliance makes an unusual noise and vibrates. |
- Make sure the levelling of the appliance is correct. Refer to "Installation instruction".
- Make sure that the packaging and/or the transit bolts are removed. Refer to "Installation instruction".
- Add more laundry in the drum. The load may be too small.
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| The programme duration increases or decreases during programme execution. |
- The SensiCare System is able to adjust the programme duration according to the type and the laundry load size. Refer to "The SensiCare System load detection" in "Daily Use" chapter.
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| The washing results are not satisfactory. |
- Increase the detergent quantity or use a different detergent.
- Use special products to remove the stubborn stains before you wash the laundry.
- Make sure that you set the correct temperature.
- Decrease the laundry load.
- Reduce the quantity of detergent.
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| Too much foam in the drum during the washing cycle. |
- Reduce the quantity of detergent.
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| After the washing cycle, there are some detergent residues in the dispenser drawer. |
- Make sure that the flap is in the correct position.
- Make sure you have used the detergent dispenser acthe indications given in this user manual.
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