Brand: EPSON
Category: Printer
Document Type: Manual
Language: EN
Manual for ET-2850
Uploaded: Nov. 21, 2025, 7:23 p.m.
Warranty Information
Consult specific warranty documentation for detailed warranty information.
- Printing: Load paper, select print settings, and print documents from your computer or smart device.
- Copying: Place originals on the scanner glass and use the control panel to select copy settings and start copying.
- Scanning: Place originals on the scanner glass or use the document cover, then select scan settings to send to a computer or smart device.
- Maintaining the Printer: Includes instructions for checking ink levels, cleaning the print head, and other maintenance tasks to ensure optimal performance.
- Solving Problems: Provides guidance for troubleshooting common issues such as printer not working, paper jams, and print quality problems.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| The printer does not work as expected. | The printer is not turned on. | Press the power button to turn on the printer. |
| The power cord is not connected properly. | Ensure the power cord is securely connected to the printer and the electrical outlet. | |
| The printer driver is not installed correctly. | Reinstall the printer driver. | |
| The printer does not turn on or off. | The power cord is not connected properly. | Ensure the power cord is securely connected to the printer and the electrical outlet. |
| The power button is not pressed correctly. | Press and hold the power button for a few seconds to turn the printer on or off. | |
| Paper does not feed properly. | The paper is not loaded correctly. | Reload the paper according to the instructions in the manual. |
| The paper size or type is incorrect. | Ensure the paper size and type settings in the printer driver match the loaded paper. | |
| The paper is jammed. | Remove any jammed paper following the instructions in the manual. | |
| Cannot print. | The printer is not selected as the default printer. | Select the printer as the default printer in your operating system settings. |
| The printer is offline or has an error. | Check the printer status on your computer and resolve any error messages. | |
| Ink cartridges are empty or low. | Replace or refill the ink cartridges as needed. | |
| Cannot start scanning. | The scanner cover is not closed properly. | Ensure the scanner cover is completely closed. |
| The scanner driver is not installed correctly. | Reinstall the scanner driver. | |
| The USB cable is not connected properly. | Ensure the USB cable is securely connected to both the printer and the computer. | |
| Paper gets jammed. | The paper is loaded incorrectly or is creased. | Reload the paper, ensuring it is flat and properly aligned. |
| Foreign objects are in the paper path. | Remove any foreign objects from the paper path. | |
| The paper is too thick or too thin. | Use paper that meets the printer's specifications. | |
| The print quality is poor. | The print head needs cleaning. | Perform a print head cleaning cycle. |
| The ink cartridges are low or empty. | Replace or refill the ink cartridges. | |
| The paper is not suitable for printing. | Use high-quality paper that is compatible with your printer. |