Brand: EPSON
Category: Scanner
Document Type: Manual
Language: EN
Manual for ES-50
Uploaded: Nov. 21, 2025, 6:59 p.m.
Manual Publish Date: 2018-01-01
Warranty Information
Refer to the Pan-European Warranty Document for warranty information.
- Connect the scanner to your computer using the USB cable.
- Use the Epson ScanSmart application for scanning documents.
- Load originals into the input slot according to their type (standard, long paper, receipts, envelopes, plastic cards, irregular shapes).
- Buttons on the control panel include a start/stop button and an automatic feeding mode light.
- The ready light indicates the scanner is ready for use; flashing indicates scanning or processing; off indicates no power; orange indicates an error.
- Use the EPSON Software Updater to update applications and firmware.
- Carrier sheets are used for irregular or oversized originals.
- Maintenance sheets are used for cleaning and calibration.
- Refer to sections on "Specifications of Originals", "Placing Originals", and "Scanning and Saving Documents" for detailed guidance.
- Troubleshooting information is available for common scanner problems.
Troubleshooting and error codes
| Scanner Problems | Possible Solutions |
| Scanner Lights Indicate an Error | An orange "Ready light" indicates an error. Refer to the manual for specific error codes or contact support. |
| The Scanner Does Not Turn On | Ensure the USB cable is securely connected to both the scanner and the computer. |
| Problems Starting Scanning | Check that the Epson ScanSmart application is installed and running correctly. Ensure the scanner is connected and recognized by the computer. |
| Cannot Start Epson ScanSmart | Reinstall the Epson ScanSmart application. Ensure system requirements are met. |
| Removing Jammed Originals from the Scanner | Turn off the scanner. Carefully remove the jammed original, following the instructions in the manual to avoid damage. |
| The Originals Get Dirty | Clean the scanner rollers and interior using a cleaning sheet. Ensure originals are clean before scanning. |
| Scanning Takes a Long Time | Reduce the scanning resolution or check for any software conflicts. Ensure the computer meets the system requirements. |
| Streaks Appear in the Scanned Image | Clean the scanner rollers and glass. Use a cleaning sheet. |
| Offset Appears in the Background of Images | Clean the scanner glass. Ensure the original is placed straight in the input slot. |
| Scanned Image or Text is Blurred | Clean the scanner rollers and glass. Ensure the original is placed correctly. Adjust scanning settings in Epson ScanSmart. |
| Moiré Patterns (Web-Like Shadows) Appear | Try scanning at a different resolution or using the "Advanced Scanning" features. Ensure the original is flat. |
| The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original | Manually set the paper size in Epson ScanSmart or use the "Customize" option. |
| Character is not Recognized Correctly | Ensure the OCR (Optical Character Recognition) settings are enabled and configured correctly in Epson ScanSmart. Use a clear, high-quality original. |
| Expanding or Contracting the Scanned Image | Adjust the "Scaling" or "Zoom" settings in Epson ScanSmart or the image editing software. |
| The Scanned Image of the Plastic Card is Enlarged | Ensure the plastic card is loaded correctly and the correct settings are applied for plastic cards in Epson ScanSmart. |
| Cannot Solve Problems in the Scanned Image | Try rescanning the original. Adjust scanning settings. Consult the "Solving Problems" section or contact Epson support. |