Brand: EPSON
Category: Scanner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Perfection V600
Uploaded: Sept. 12, 2025, 4:23 a.m.
Warranty Information
Refer to product documentation for specific warranty information.
This manual provides troubleshooting guidance for various issues encountered with the Epson scanner. It covers problems such as the scanner not starting, software not working, incorrect scan colors, and issues with image quality or format. Specific sections address common problems like distorted images, missing edges, dark scans, lines or dots appearing, and conversion of text to editable formats. It also includes instructions for obtaining software updates, cleaning the scanner, and preparing it for transport. Additionally, it details how to scan multi-page documents into a single PDF and how to troubleshoot issues with the ABBYY FineReader software, including updates and installation problems.
Troubleshooting and error codes
| Issue | Troubleshooting Steps |
|---|---|
| Cannot start Epson Scan | Check scanner power, cable connections, ensure correct scanner selection in TWAIN-compliant programs, reinstall Epson Scan if OS was upgraded. For Windows, check Device Manager for errors. |
| Scanned colors differ from original | Ensure correct Image Type setting, adjust Display Gamma, Auto Exposure, Tone Correction, Color Control, and Continuous Auto Exposure. Enable Embed ICC Profile. Check computer's color management capabilities. |
| How to decide scanning resolution | Refer to table based on intended use: 96-150 dpi for email/web, 300-400 dpi for print/OCR, 200-400 dpi for searchable PDF, varying dpi for printer quality, 200 dpi for fax, and scale resolution for enlargement. |
| Scanner lights indications | Green On: Power on. Green Flashing: Power saving mode. Orange Flashing: Error. Blue Flashing: Initializing/scanning. (None) Off: Scanner off. |
| Cannot scan multiple images at once | Position photos at least 20 mm (0.8 inches) apart. |
| Scan does not fit under document cover | See instructions for Placing Large or Thick Documents. |
| How to remove dust marks | Use Dust Removal feature (Full Auto/Professional Mode) or DIGITAL ICE Technology (Home/Professional Mode for photos/film). |
| Negative film preview is strange/discolored | Check Document/Film Type settings. Use marquees around image area and Zoom to preview. Use thumbnail preview instead of normal preview. |
| Edges of original do not scan | Move document/photo away from edges (6mm for Full Auto/thumbnail preview, 3mm for normal preview in Office/Home/Professional modes) to avoid cropping. |
| Scanned image is too dark | Use Backlight Correction (Home/Professional), check Brightness, Display Gamma, Color Control, Continuous Auto Exposure, Recommended Value. Adjust Histogram in Professional Mode. Check monitor settings. |
| Line or line of dots always appears | Clean document table/transparency unit window. If scratched, contact Epson Support. |
| Only a few dots in scanned image | Ensure document is placed correctly. For Black & White scans, adjust Threshold setting. |
| Text/image on back of original appears | Place black paper behind original, check software settings, use Text Enhancement. |
| Straight lines come out crooked | Ensure document lies perfectly straight on document table. |
| Scanned image is distorted | Ensure document lies flat, is not wrinkled/warped. Do not move document/scanner while scanning. Ensure scanner is on a stable surface. Select Unsharp Mask, adjust Auto Exposure, Color Control, Continuous Auto Exposure. Reset Auto Exposure to default. Increase Resolution. |
| Colors patchy/distorted at edges | Cover edges with paper if document is thick or curled. |
| Product not converting characters to editable text | Ensure document lies straight. Use Text Enhancement (Office/Home). Adjust Threshold. Select Black&White for Image Type (Office/Home). Adjust Image Options (Professional). Check OCR software manual. |
| Scanned image does not show texture | Select Show Texture checkbox (Other menu in Configuration). Note: increases scan time, requires re-preview, not in Full Auto or for film, not with DIGITAL ICE. |
| Ripple patterns in scanned image | Select Descreening checkbox (Office/Home/Professional). In Professional, select Screen Ruling and deselect Unsharp Mask. Select a lower Resolution setting. Not applicable for film/monochrome/high resolutions. |
| Remove shadows from photos | Use Backlight Correction feature. |
| Scanned images are rotated incorrectly | Ensure documents/photos are placed correctly. Check film holder placement. Rotate using rotation icon in thumbnail preview. Disable/enable Auto Photo Orientation setting. |
| Image cropped or not right size when scanning to PDF | Set Epson Scan to Home or Professional mode, click Options under Image Format, select Actual Image Size for Paper Size. |
| Striped rings on film/slides | Place film/slides base side up, preview with thumbnail, flip previewed image using mirroring icon. |
| DIGITAL ICE does not fix photo well | Try rotating the image 90 or 180 degrees and scan again. |
| Problems adjusting scan area in thumbnail preview | Create/adjust marquee. Adjust thumbnail cropping area slider. Use normal preview and create marquees. |
| Cannot scan multiple document pages into a single PDF | Ensure using Scanner Driver and Epson Scan Utility v3.04a or higher. |
| Unable to write to file error | Check Work Area drive letter. Try scanning again. Close applications, delete files in Temp folder, restart computer, try again. |
| Cannot copy file during driver installation | Close applications, clear Temp folder, restart computer, verify Temp folder is empty, reinstall Epson Scan. |
| Cannot preview scans | Open Epson Scan (Home/Professional), click Configuration, select Other tab, click Reset All. |
| Image size is too large | Reduce Resolution, Scale, or Document Size. |
| Microsoft Office 2013 applications crash | Update ABBYY FineReader software. |