Brand: FRIGIDAIRE
Category: Freezer
Document Type: Manual
Language: EN
Brand: FRIGIDAIRE
Category: Freezer
Document Type: Manual
Language: EN
Uploaded: Sept. 12, 2025, 4:15 a.m.
Manual Publish Date: 2014-08-01
This appliance comes with a one-year limited warranty covering defects in materials and workmanship.
| PROBLEM | CAUSE | CORRECTION |
|---|---|---|
| Appliance does not run. | Appliance is plugged into a circuit that has a ground fault interrupt. | Use another circuit. If you are unsure about the outlet, have it checked by a certified technician. |
| Temperature Control is in the OFF position. | See ELECTRONIC CONTROL section. | |
| Appliance may not be plugged in or plug is loose. | Ensure plug is tightly pushed into outlet. | |
| House fuse blown or tripped circuit breaker. | Check/replace fuse with a 15-amp time-delay fuse. Reset circuit breaker. | |
| Power outage. | Check house lights. Call local electric company. | |
| Appliance runs too much or too long. | Room or outside weather is hot. | It's normal for the appliance to work longer under these conditions. |
| Appliance has recently been disconnected for a period of time. | It takes 24 hours for the appliance to cool down completely. | |
| Large amounts of warm or hot food have been stored recently. | Warm food will cause appliance to run more until the desired temperature is reached. | |
| Door is opened too frequently or too long. | Warm air entering the appliance causes it to run more. Open door less often. | |
| Door may be slightly open. | See "DOOR PROBLEMS". | |
| Temperature control is set too low. | Turn control knob to a warmer setting. Allow several hours for the temperature to stabilize. | |
| Gaskets are dirty, worn, cracked, or poorly fitted. | Clean or change gasket. (See Care and Cleaning Chart). Worn, cracked or poorly fitting gaskets should be replaced. | |
| Interior appliance temperature is too cold. | Temperature control is set too low. | Set control to a warmer setting. Allow several hours for temperature to stabilize. |
| Temperature inside appliance is too warm. | Temperature control is set too warm. | Turn control to a colder setting. Allow several hours for temperature to stabilize. |
| Door is opened too frequently or too long. | Warm air enters the appliance every time the door is opened. Open door less often. | |
| Door may not be seating properly. | See "DOOR PROBLEMS". | |
| Large amount of warm or hot food has been stored recently. | Wait until the appliance has had a chance to reach its selected temperature. | |
| Unit has recently been disconnected for a period of time. | Appliance requires 24 hours to cool down completely. | |
| "LO" is displayed on control. | Control has been locked. | Press the CONTROL LOCK key for three seconds to unlock. |
| "E7", "E8", "E9" is displayed on control. | The control has registered an error code. | For toll-free telephone support in the U.S. and Canada: 1-800-374-4432 |
| "Sb" is displayed on control. | The control is in Sabbath Mode. | Pressing the CONTROL LOCK and TEMP MODE keys to exit Sabbath Mode. |
| Louder sound levels whenever appliance is on. | Modern freezers have increased storage capacity and more stable temperatures. They require heavy-duty compressors. | This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. |
| Popping or cracking sound when compressor comes on. | Metal parts undergo expansion and contraction, as in hot water pipes. | This is normal. Sound will level off or disappear as appliance continues to run. |
| Bubbling or gurgling sound. | Refrigerant (used to cool refrigerator) is circulating throughout the system. | This is normal. |
| Vibrating or rattling noise. | Appliance is not level. It rocks on the floor when it is moved slightly. | Level the appliance. Refer to "Leveling" in the INSTALLATION section. |
| Floor is uneven or weak. | Ensure floor can adequately support the appliance. Level the appliance by putting wood or metal shims under part of the appliance. | |
| Appliance is touching the wall. | Re-level appliance or move appliance slightly. Refer to "Leveling" in the INSTALLATION section. | |
| Moisture forms on inside appliance walls. | Weather is hot and humid, which increases internal rate of frost buildup. | This is normal. |
| Door is slightly open. | See DOOR PROBLEMS. | |
| Door is kept open too long. | Open the door less often. | |
| Odors in appliance. | Interior needs to be cleaned. | Clean interior with sponge, warm water, and baking soda. Replace air filter. |
| Foods with strong odors are in the appliance. | Cover the food tightly. | |
| Door will not close. | Appliance is not level. It rocks on the floor when it is moved slightly. | This condition can force the cabinet out of square and misalign the door. Refer to "Leveling" in the INSTALLATION section. |
| Floor is uneven or weak. | Ensure floor can adequately support appliance. Level the appliance by putting wood or metal shims under part of the appliance. | |
| Light bulb is not on. | The light bulb is burned out. | Follow directions under INTERIOR LIGHTING section. |
| No electric current is reaching the appliance. | See "APPLIANCE DOES NOT RUN". | |
| Control is in Sabbath mode (Sb is displayed on control). | Depress TEMP MODE key and CONTROL LOCK key for 3 seconds. |