Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Manual for A23689601
Uploaded: Nov. 21, 2025, 8:35 p.m.
Manual Publish Date: 2022-01-01
Warranty Information
This appliance is covered by a one-year limited warranty from the original date of purchase.
Refrigerator Operation Summary
Getting Started: Read this manual before use. Register your product at Frigidaire.com.
Installation: Ensure proper location, electrical connection, and clearances. Level the unit. Connect water supply for ice maker/dispenser.
Basic Operation: Use the control panel to adjust temperature, activate features like Freeze Boost or Cold Drink Timer. Understand Sleep and Awake modes.
Ice & Water Dispenser: Prime the system for first use. Turn ice maker on/off via the control panel. Clean ice maker and bin regularly.
Care & Cleaning: Wipe spills immediately. Clean interior at least twice a year. Use recommended cleaning agents. Unplug before cleaning.
Troubleshooting: Refer to the troubleshooting section for common issues with the ice maker, dispenser, doors, and temperature.
Troubleshooting and error codes
| Concern | Potential Cause | Common Solution |
|---|---|---|
| Automatic Ice Maker | ||
| Ice maker is not making any ice. | Ice maker is turned off. | Press and hold the ice maker button on the appliance control display for 3 seconds. The LED indicator will illuminate to indicate that the ice maker is ON. |
| Refrigerator is not connected to water line or water valve is not open. | Connect the unit to the household water supply and ensure the water valve is open. | |
| The water supply line is kinked. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. | |
| The water filter is not seated properly. | Remove and re-install the water filter. Be sure to seat it fully into the locked position. | |
| Ice maker is not making enough ice. | The water filter may be clogged with foreign material. | If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. |
| Ice maker is producing less ice than expected. | The ice maker will produce approximately 3.2 to 3.7 pounds of ice every 24 hours depending on usage conditions. | |
| The water filter may be clogged with foreign material. | If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced. | |
| The water supply line is kinked. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. | |
| Saddle valve on cold water pipe is clogged or restricted by foreign material. | Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. | |
| Water pressure is extremely low. Cut-off and cut-on pressures are too low (well systems only). | Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). | |
| Reverse osmosis system is in regenerative phase. | It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. | |
| Heavy traffic, opening or closing of the doors excessively. | (See "Ice maker is not making any ice" section.) | |
| Ice cubes are freezing together. | Ice cubes are not being used frequently enough or interruption of power for prolonged time. | Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. |
| Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together. | This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter or restricted water supply. Replace the water filter and if the condition still occurs, check to see if the water valve is not turned on all the way or if there is a kinked water supply line. | |
| Dispenser | ||
| Dispenser will not dispense ice. | There is no ice in the bin to be dispensed. | See the "Ice maker is not making any ice" section. |
| The refrigerator doors are not completely closed. | Be sure the refrigerator doors are completely closed. | |
| Dispenser paddle has been pressed too long and the dispenser motor has overheated. | The motor overload protector will reset in about three minutes and then ice can be dispensed. | |
| Ice dispenser is jammed. | Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. | Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. |
| Ice cubes are jammed between ice maker and back of ice container. | Remove ice cubes that are jamming the dispenser. | |
| Dispenser will not dispense water. | Water filter not seated properly. | Remove and reinstall the water filter. For PurePour Connect, be sure to push the filter in all the way until it clicks into place and is secured inside of the water filter housing. |
| Water filter is clogged. | Replace filter cartridge. Be sure to push filter all the way in until it clicks into place and is secured inside of the water filter housing. | |
| Household water line valve is not open. | Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER. | |
| Water | ||
| Water not cold enough. | As warmer tap water goes through the filter and enters the water supply system, the chilled water is pushed through to the dispenser. Once the chilled water is used up, it will take several hours to bring the freshly replaced water to a cooler temperature. | Add ice to cup or container before dispensing water. Note: Only first 26 ounces are chilled. |
| Water has an odd taste and/or odor. | Water has not been dispensed for an extended period of time. | Draw and discard 10-12 glasses of water to freshen the supply. |
| Unit not properly connected to cold water line. | Connect unit to cold water line that supplies water to the kitchen faucet. | |
| Opening/Closing Of Doors/Drawers | ||
| Door(s) will not close. | Door was closed too hard, causing other door to open slightly. | Close both doors gently. |
| Refrigerator is not level. It rocks on the floor when moved slightly. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. | |
| Refrigerator is touching a wall or cabinet. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. | |
| Food/packaging is obstructing the door from closing. | Make sure there is no food/packaging blocking the doorway. | |
| Flipper mullion on left fresh food door is not in the correct position. | Ensure the flipper mullion is in the correct position to allow the door to close. (See “Flipper Mullion" in INSTALLATION.) | |
| Drawers are difficult to move. | Food is touching shelf on top of drawer. | Remove top layer of items in drawer. |
| Track that drawers slide on is dirty. | Ensure drawer is properly installed on track. | |
| Clean drawer, rollers, and track. See CARE AND CLEANING. | ||
| Running of Refrigerator | ||
| Compressor does not run. | Refrigerator is in defrost cycle. | This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. |
| Plug at electrical outlet is disconnected. | Ensure plug is tightly pushed into outlet. | |
| House fuse blown or tripped circuit breaker. | Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. | |
| Power outage. | Check house lights. Call local electric company. | |
| Refrigerator seems to run too much or too long. | The variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. | It is normal for the compressor to run continuously except during defrost mode. |
| Digital Temperature Setting Display | ||
| Digital temperature displays an error. | Electronic control system has detected a performance problem. | For assistance with any errors or codes flashing in the appliance control display call 1-800-374-4432. |
| Water/Moisture/Frost Inside Refrigerator | ||
| Moisture collects on inside of refrigerator walls. | Weather is hot and humid. | The rate of frost buildup and internal sweating increases. |
| Flipper mullion | Adjust flipper mullion. (See “To adjust the flipper mullion” in INSTALLATION.) | |
| Water collects on bottom side of drawer cover. | Vegetables contain and give off moisture. | It is not unusual to have moisture on the bottom side of the cover. |
| Both crispers contain an automatic humidity control, which should adjust automatically to the varying levels of moisture inside the drawer without creating additional condensation or drying out the air inside the crisper drawer, works with various types of produce. If excess moisture is noticed, check to verify humidity membrane is not damaged and replace as necessary. | ||
| Water collects in bottom of drawer. | Washed vegetables and fruit drain while in the drawer. | Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal. |
| Water/Moisture/Frost Outside Refrigerator | ||
| Moisture collects on outside of refrigerator or between doors. | Weather is humid. | This is normal in humid weather. When humidity is lower, the moisture should disappear. |
| Food/Drinks in Fresh Food Compartment/Custom-Flex Drawer | ||
| Food is freezing. | Temperature setting is too low. | Move the setting to a higher degree. |
| Temperature sensor is covered by food (right side of fresh food area). | Allow space for air flow to the sensor. | |
| Food is covering the air ports. | Allow space between the air ports and the food. | |