Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Manual for ffss2615ts
Uploaded: Nov. 21, 2025, 7:27 p.m.
Manual Publish Date: 2018-10-01
Warranty Information
Your appliance is covered by a one year limited warranty from the original date of purchase.
The manual provides comprehensive instructions for operating and maintaining your Frigidaire refrigerator. It covers initial setup, including unpacking and installation guidelines, and details on connecting the water supply for the ice maker and dispenser.
Key features such as the ice and water dispenser, automatic defrost, and temperature controls are explained. The guide also offers advice on proper food storage, maintaining optimal temperatures, and understanding normal operating sounds.
Troubleshooting tips are provided for common issues, and cleaning and care instructions are included to ensure the longevity and appearance of your appliance. A detailed warranty section outlines coverage and limitations.
Troubleshooting and error codes
| CONCERN | CAUSE | SOLUTION |
|---|---|---|
| AUTOMATIC ICE MAKER | ||
| Ice maker is not making any ice. | • Ice maker wire signal arm is in the "up" or OFF position. • Ice maker has small cube caught in mechanism. • Saddle valve on cold water pipe is clogged or restricted by foreign material. |
• Move wire signal arm to the "down" or ON position (side mounted). • Remove small cube from ice maker. The ice and water filter cartridge may be clogged. Replace filter cartridge. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. |
| Ice maker is not making enough ice. | • Ice maker is producing less ice than you expect. • Check to see if water dispenser is dispensing slower than normal. • Freezer control is set too warm. |
• Side mounted ice maker should produce 4 to 4.5 pounds (approximately 4 quarts) of ice every 24 hours. • If it is, replace the ice and water filter cartridge. • Set freezer control to colder setting to improve performance of the ice maker. Allow 24 hours for temperature to stabilize. |
| Ice maker will not stop making ice. | • Ice maker wire signal arm is being held down by some item in the freezer. | • Move item and release wire signal arm. Remove any ice cubes that are frozen together over the wire signal arm. |
| Ice cubes are freezing together. | • Ice cubes are not being used frequently enough. • Ice cubes are hollow (partially frozen cubes with water inside). • Freezer control is set too warm. |
• Remove ice container and discard ice from container. Ice maker will produce fresh supply. • The ice and water filter cartridge may be clogged. Replace filter cartridge. • Set freezer control to colder setting. Allow 24 hours for temperature to stabilize. |
| DISPENSER (Ice & Water) | ||
| Dispenser will not dispense ice. | • Dispenser lock out is engaged. • There is no ice in the bin to be dispensed. • The refrigerator doors are not completely closed. • Dispenser paddle has been pressed too long and the dispenser motor has overheated. |
• Press and hold control lock for three seconds. • See the “Ice maker is not making any ice” section above. • Be sure the refrigerator doors are completely closed. • The motor overload protector will reset in about three minutes and then ice can be dispensed. |
| Ice dispenser is jammed. | • Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. • Ice cubes are jammed between ice maker and back of ice container. |
• Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. • Remove ice cubes that are jamming the dispenser. |
| Dispenser will not dispense water. | • Dispenser lock out is engaged. • Water filter not seated properly. • Water filter is clogged. • Household water line valve is not open. |
• Press and hold control lock for three seconds. • Remove and reinstall the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • Replace filter cartridge. Be sure to remove protective caps and push the filter firmly so that you hear it lock solidly into position. • Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER. |
| Water has an odd taste and/or odor. | • Water has not been dispensed for an extended period of time. • Unit not properly connected to cold water line. |
• Draw and discard 10-12 glasses of water to freshen the supply. • Connect unit to cold water line that supplies water to the kitchen faucet. |
| Water pressure is extremely low. | • Cut-off and cut-on pressures are too low (well systems only). • Reverse osmosis system is in regenerative phase. |
• Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). • It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. |
| Water not cold enough. | • As warmer tap water goes through the filter and enters the water tank the chilled water is pushed through to the dispenser. Once the chilled water is used up it will take several hours to bring the freshly replaced water to a cooler temperature. • Some models are designed without a water tank, these water dispensing systems are not designed to chill water. |
• Add ice to cup or container before dispensing water. • Add ice to cup or container before dispensing water. |
| OPENING/CLOSING OF DOORS/DRAWERS | ||
| Door(s) will not close. | • Door was closed too hard, causing other door to open slightly. • Refrigerator is not level. It rocks on the floor when moved slightly. • Refrigerator is touching a wall or cabinet. |
• Close both doors gently. • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. |
| Drawers are difficult to move. | • Food is touching shelf on top of drawer. • Track that drawers slide on is dirty. |
• Remove top layer of items in drawer. • Ensure drawer is properly installed on track. • Clean drawer, rollers, and track. See Care & Cleaning. |
| RUNNING OF REFRIGERATOR | ||
| Compressor does not run. | • Freezer control is set to "OF" or "0". • Refrigerator is in defrost cycle. • Plug at electrical outlet is disconnected. • House fuse blown or tripped circuit breaker. • Power outage. |
• Set freezer control. • This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. • Ensure plug is tightly pushed into outlet. • Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. • Check house lights. Call local electric company. |
| Refrigerator runs too much or too long. | • Room or outside weather is hot. • Doors are opened too frequently or too long. • Refrigerator/freezer door may be slightly open. • Freezer control is set too cold. • Refrigerator/freezer gasket is dirty, worn, cracked, or poorly fitted. • Condenser is dirty. |
• It's normal for the refrigerator to work longer under these conditions. • Warm air entering the refrigerator causes it to run more. Open doors less often. • Ensure refrigerator is level. Keep food and containers from blocking door. See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS. • Set Refrigerator control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for temperature to stabilize. • Clean or change gasket. Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures. • Clean condenser. See Care & Cleaning. |
| Compressor goes off and on frequently. | • Thermostat keeps the refrigerator at a constant temperature. | • This is normal. Refrigerator goes on and off to keep temperature constant. |
| DIGITAL TEMPERATURE DISPLAY | ||
| Digital temperature displays are flashing. | • Electronic control system has detected a performance problem. | • Call your Frigidaire service representative, who can interpret any messages or number codes flashing on the digital displays. |
| WATER/MOISTURE/FROST INSIDE REFRIGERATOR | ||
| Moisture collects on inside of refrigerator walls. | • Weather is hot and humid. • Door is slightly open. |
• The rate of frost buildup and internal sweating increases. • See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS. |
| Water collects on bottom side of drawer cover. | • Vegetables contain and give off moisture. | • It is not unusual to have moisture on the bottom side of the cover. |
| Water collects in bottom of drawer. | • Washed vegetables and fruit drain while in the drawer. | • Move humidity control (some models) to lower setting. • Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal. |
| WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR | ||
| Moisture collects on outside of refrigerator or between doors. | • Weather is humid. • Door is slightly open, causing cold air from inside refrigerator to meet warm air from outside. |
• This is normal in humid weather. When humidity is lower, the moisture should disappear. • See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS. |