Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 9:12 p.m.
Manual Publish Date: 2022-02-01
This appliance is covered by a one-year limited warranty from the original purchase date.
| Concern | Potential Cause | Common Solution |
|---|---|---|
| Automatic Ice Maker: Ice maker is not making any ice. | Ice maker is turned off. | Turn on ice maker. For the refrigerator ice maker, press and hold the Ice Maker On-Off button on your display. For the freezer ice maker, turn the ice maker on by pressing the toggle switch on the (-) side. |
| Refrigerator is not connected to water line or water valve is not open. | Connect the unit to the household water supply and ensure the water valve is open. | |
| The water supply line is kinked. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. | |
| The water filter is not seated properly. | Remove and re-install the water filter. Be sure to seat it fully into the locked position. | |
| The water filter may be clogged with foreign material. | If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. | |
| Automatic Ice Maker (Cont'd): Ice maker is not making enough ice. | Ice maker is producing less ice than you expect. | In a Standard Depth model, the refrigerator ice maker should produce 3.0 to 3.4 pounds of ice per 24 hours. In a Counter Depth model, the refrigerator ice maker should produce 2.7 to 3.2 pounds of ice per 24 hours. In a Standard Depth model, the refrigerator ice bin will hold around 5 pounds of ice. In a Counter Depth model, the refrigerator ice bin will hold around 3.7 pounds of ice. |
| The water filter may be clogged with foreign material. | If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced. | |
| Saddle valve on cold water pipe is clogged or restricted by foreign material. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. | |
| Heavy traffic, opening or closing of the doors excessively. | Turn off household water line valve. Remove valve. Clean valve. Replace valve if necessary. | |
| Freezer control is set too warm (freezer ice maker). | Set freezer control to colder setting to improve performance of the ice maker (freezer ice maker). Allow 24 hours for temperature to stabilize. | |
| Water pressure is extremely low. Cut-off and cut-on pressures are too low (well systems only). | Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). | |
| Reverse osmosis system is in regenerative phase. | It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. | |
| Freezer ice maker will not stop making ice (select models). | Ice maker bail arm is being held down by a package in the freezer that has fallen against ice maker. | Move any item or frozen ice cubes that may block the bail arm from being in the off or upward position. See Automatic Ice Maker-Freezer section in manual. |
| Ice cubes are located in once spot inside the freezer ice bin | Periodically move ice cubes around the ice bin so that ice maker will continue to make ice. | |
| Automatic Ice Maker (Cont'd): Ice cubes are freezing together. | Ice cubes are not being used frequently enough or interruption of power for prolonged time. | Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. |
| Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together. | This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter or restricted water supply. Replace the water filter and if the condition still occurs check for a clogged Saddle Valve, water valve not turned on all the way or kinked water supply line. | |
| Dispenser (Ice & Water): Dispenser will not dispense ice. | There is no ice in the bin to be dispensed. | See the "Ice maker is not making any ice" section above. |
| The refrigerator doors are not completely closed. | Be sure the refrigerator doors are completely closed. | |
| Dispenser paddle has been pressed too long and the dispenser motor has overheated. | The motor overload protector will reset in about three minutes and then ice can be dispensed. | |
| Ice dispenser is jammed. | Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. | Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. |
| Ice cubes are jammed between ice maker and back of ice container. | Remove ice cubes that are jamming the dispenser. | |
| Dispenser will not dispense water. | Water filter not seated properly. | Remove and reinstall the water filter. For PurePour, be sure to push the filter in all the way until it clicks into place and is secured inside of the water filter housing. |
| Water filter is clogged. | Replace filter cartridge. Be sure to push filter all the way in until it clicks into place and is secured inside of the water filter housing. | |
| Household water line valve is not open. | Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER. | |
| Water not cold enough. | The water dispensing system is not designed to chill water. | Add ice to cup or container before dispensing water. |
| Water has an odd taste and/or odor. | Water has not been dispensed for an extended period of time. | Draw and discard 10-12 glasses of water to freshen the supply. |
| Unit not properly connected to cold water line. | Connect unit to cold water line that supplies water to the kitchen faucet. | |
| Opening/Closing Of Doors/Drawers: Door(s) will not close. | Door was closed too hard, causing other door to open slightly. | Close both doors gently. |
| Refrigerator is not level. It rocks on the floor when moved slightly. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. | |
| Refrigerator is touching a wall or cabinet. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. | |
| Drawers are difficult to move. | Food is touching shelf on top of drawer. | Remove top layer of items in drawer. |
| Track that drawers slide on is dirty. | Ensure drawer is properly installed on track. | |
| Clean drawer, rollers, and track. See Care & Cleaning. | ||
| Running of Refrigerator: Compressor does not run. | Freezer control is set to "OF". | Set freezer control. |
| Refrigerator is in defrost cycle. | This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. | |
| Plug at electrical outlet is disconnected. | Ensure plug is tightly pushed into outlet. | |
| House fuse blown or tripped circuit breaker. | Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. | |
| Power outage. | Check house lights. Call local electric company. |