Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: FRIGIDAIRE
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:01 p.m.
Manual Publish Date: 2021-09-01
A one-year limited warranty covers repairs or replacements due to defective materials or workmanship.
| Concern | Potential Cause | Common Solution |
|---|---|---|
| Automatic Ice Maker: Ice maker is not making any ice. | Ice maker is turned off. | Turn on ice maker. For the refrigerator ice maker, press and hold the Ice Maker On-Off button on your display. For the freezer ice maker, turn the ice maker on by pressing the toggle switch on the (-) side. |
| Automatic Ice Maker: Ice maker is not making any ice. | Refrigerator is not connected to water line or water valve is not open. | Connect the unit to the household water supply and ensure the water valve is open. |
| Automatic Ice Maker: Ice maker is not making any ice. | The water supply line is kinked. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. |
| Automatic Ice Maker: Ice maker is not making any ice. | The water filter is not seated properly. | Remove and re-install the water filter. Be sure to seat it fully into the locked position. |
| Automatic Ice Maker: Ice maker is not making any ice. | The water filter may be clogged with foreign material. | If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Ice maker is producing less ice than you expect. | In a Standard Depth model, the refrigerator ice maker should produce 3.0 to 3.4 pounds of ice per 24 hours. In a Counter Depth model, the refrigerator ice maker should produce 2.7 to 3.2 pounds of ice per 24 hours. In a Standard Depth model, the refrigerator ice bin will hold around 5 pounds of ice. In a Counter Depth model, the refrigerator ice bin will hold around 3.7 pounds of ice. |
| Automatic Ice Maker: Ice maker is not making enough ice. | The water filter may be clogged with foreign material. | If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Saddle valve on cold water pipe is clogged or restricted by foreign material. | Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Heavy traffic, opening or closing of the doors excessively. | Turn off household water line valve. Remove valve. Clean valve. Replace valve if necessary. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Freezer control is set too warm (freezer ice maker). | Set freezer control to colder setting to improve performance of the ice maker (freezer ice maker). Allow 24 hours for temperature to stabilize. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Water pressure is extremely low. Cut-off and cut-on pressures are too low (well systems only). | Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). |
| Automatic Ice Maker: Ice maker is not making enough ice. | Reverse osmosis system is in regenerative phase. | It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Ice maker bail arm is being held down by a package in the freezer that has fallen against ice maker. | Move any item or frozen ice cubes that may block the bail arm from being in the off or upward position. See Automatic Ice Maker-Freezer section in manual. |
| Automatic Ice Maker: Ice maker is not making enough ice. | Ice cubes are located in once spot inside the freezer ice bin | Periodically move ice cubes around the ice bin so that ice maker will continue to make ice. |
| Automatic Ice cubes are freezing together. | Ice cubes are not being used frequently enough or interruption of power for prolonged time. | Remove ice container and discard ice. The ice maker will produce fresh supply. Ice should be used at least twice weekly to keep the cubes separated. |
| Automatic Ice Maker: Ice cubes are freezing together. | Ice cubes are hollow (shells of ice with water inside). The hollow cubes break open in the bin and leak their water onto existing ice, which causes it to freeze together. | This generally occurs when the ice maker does not get enough water. This is usually the result of a clogged water filter or restricted water supply. Replace the water filter and if the condition still occurs check for a clogged Saddle Valve, water valve not turned on all the way or kinked water supply line. |
| Dispenser (Ice & Water): Dispenser will not dispense ice. | There is no ice in the bin to be dispensed. | See the "Ice maker is not making any ice" section above. |
| Dispenser (Ice & Water): Dispenser will not dispense ice. | The refrigerator doors are not completely closed. | Be sure the refrigerator doors are completely closed. |
| Dispenser (Ice & Water): Dispenser will not dispense ice. | Dispenser paddle has been pressed too long and the dispenser motor has overheated. | The motor overload protector will reset in about three minutes and then ice can be dispensed. |
| Dispenser (Ice & Water): Ice dispenser is jammed. | Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. | Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. |
| Dispenser (Ice & Water): Ice dispenser is jammed. | Ice cubes are jammed between ice maker and back of ice container. | Remove ice cubes that are jamming the dispenser. |
| Dispenser (Ice & Water): Dispenser will not dispense water. | Water filter not seated properly. | Remove and reinstall the water filter. For PurePour, be sure to push the filter in all the way until it clicks into place and is secured inside of the water filter housing. |
| Dispenser (Ice & Water): Dispenser will not dispense water. | Water filter is clogged. | Replace filter cartridge. Be sure to push filter all the way in until it clicks into place and is secured inside of the water filter housing. |
| Dispenser (Ice & Water): Dispenser will not dispense water. | Household water line valve is not open. | Open household water line valve. See CONCERN column AUTOMATIC ICE MAKER. |
| Opening/Closing Of Doors/Drawers: Door(s) will not close. | Door was closed too hard, causing other door to open slightly. | Close both doors gently. |
| Opening/Closing Of Doors/Drawers: Door(s) will not close. | Refrigerator is not level. It rocks on the floor when moved slightly. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. |
| Opening/Closing Of Doors/Drawers: Door(s) will not close. | Refrigerator is touching a wall or cabinet. | Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. |
| Opening/Closing Of Doors/Drawers: Drawers are difficult to move. | Food is touching shelf on top of drawer. | Remove top layer of items in drawer. |
| Opening/Closing Of Doors/Drawers: Drawers are difficult to move. | Track that drawers slide on is dirty. | Ensure drawer is properly installed on track. |
| Opening/Closing Of Doors/Drawers: Drawers are difficult to move. | Clean drawer, rollers, and track. See Care & Cleaning. | Clean drawer, rollers, and track. See Care & Cleaning. |
| Running of Refrigerator: Compressor does not run. | Freezer control is set to "OF". | Set freezer control. |
| Running of Refrigerator: Compressor does not run. | Refrigerator is in defrost cycle. | This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. |
| Running of Refrigerator: Compressor does not run. | Plug at electrical outlet is disconnected. | Ensure plug is tightly pushed into outlet. |
| Running of Refrigerator: Compressor does not run. | House fuse blown or tripped circuit breaker. | Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. |
| Running of Refrigerator: Compressor does not run. | Power outage. | Check house lights. Call local electric company. |
| Refrigerator seems to run too much or too long. | Your variable speed compressor is designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. | It is normal for the compressor to run continuously except during defrost mode. |
| Digital Temperature Setting Display: Digital temperature displays an error. | Electronic control system has detected a performance problem. | Call your Electrolux service representative, who can interpret any messages or number codes flashing on the digital displays. |
| Water/Moisture/Frost Inside Refrigerator: Moisture collects on inside of refrigerator walls. | Weather is hot and humid. | The rate of frost buildup and internal sweating increases. |
| Water/Moisture/Frost Inside Refrigerator: Moisture collects on inside of refrigerator walls. | Flipper mullion | Adjust flipper mullion. (See "To adjust the flipper mullion" in the Installation section.) |
| Water/Moisture/Frost Inside Refrigerator: Water collects on bottom side of drawer cover. | Vegetables contain and give off moisture. | It is not unusual to have moisture on the bottom side of the cover. Move humidity control (some models) to lower setting. |
| Water/Moisture/Frost Inside Refrigerator: Water collects in bottom of drawer. | Washed vegetables and fruit drain while in the drawer. | Water collecting in bottom of drawer is normal. Dry items before putting them in the drawer or store produce in tightly sealed bags to help reduce condensation inside of the drawer. |
| Water/Moisture/Frost Outside Refrigerator: Moisture collects on outside of refrigerator or between doors. | Weather is humid. | This is normal in humid weather. When humidity is lower, the moisture should disappear. |
| Food in Fresh Food Compartment: Food is freezing. | Temperature setting is too low. | Move the setting to a higher degree. |
| Food in Fresh Food Compartment: Food is freezing. | Temperature sensor is covered by food (right side of fresh food area). | Allow space for air flow to the sensor. |
| Food in Fresh Food Compartment: Food is freezing. | Food is covering the air ports. | Allow space between the air ports and the food. |