Brand: FRIGIDAIRE
Category: Washer
Document Type: Parts/Service
Language: EN
Available Languages: EN , ES
Brand: FRIGIDAIRE
Category: Washer
Document Type: Parts/Service
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:02 p.m.
NOTE: E00 means no failure code experienced. Troubleshoot the problem by using charts on the pages 3-5.
The diagnostic test is used to check individual component function only.
| Test | Check | Correction |
|---|---|---|
| Test 1 | 1. Is the incoming water flow normal? 2. Are the incoming water faucets turned on? 3. Is the incoming water pressure above (20) psi. 4. Does the fill water continue to enter the washer? 5. Remove power from the washer. Did the water fill stop? 6. Replace the pressure sensor. 7. Replace the main control board. | Yes. Go to step (4). No. Go to step (2) No. Turn water faucets on. Yes. Go to step (3). No. Have customer correct pressure problem. Yes. Check for kinked or blocked incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly. Yes. Go to step (5). No. Go to step (6) Yes. Go to step (6) No. Replace the inlet valve assembly.Pressure switch checks good. Go to step (7).Pressure switch checks bad. Replace the pressure switch. If this did not correct the problem, go to step 7. |
| Test 2 | 1. Is the washer leaking water? 2. Is there an air leak in the air bell system? 3. Replace the pressure sensor. 4. Replace the main control board. | Yes. Correct water leak. No. Go to step (2) Yes. Correct the air leak problem. No. Go to step (3) If this did not correct the problem, Go to step (4) |
| Test 3 | 1. Check the drain hose for restrictions. 2. Start the washer and check for 120 VAC at the drain pump. | Restriction. Correct problem. No restriction. Go to step (2). Zero. Check the wiring. If wiring good, replace the main control board. 120 VAC. Remove the pump and check for blockage. If blocked, remove the restriction, if not, replace the pump. |
| Test 4 | Inspect the wiring between the pressure sensor and the main control board. | Defective wiring. Correct wiring. Good wiring. Replace the pressure sensor. If this does not correct the problem, replace the main control board. |
| Test 5 | 1. Is the water level above 4.5 inches? 2. Does water enter the washer continuously? 3. Remove power from washer. Does the water stop coming in? 4. Replace the pressure sensor switch. Did this correct the problem? | Yes. Go to step (2). No. Go to step (4). Yes. Go to step (3). No. Check Air Trap for clog, if not replace the main control board. No. Replace the water valve assembly. Yes. Check wiring to valve assembly for shorts. If wiring is good, replace the main control board. Yes. Problem solved. No. Replace the main control board. |
| Test 6 | 1. Is the loading door closed? 2. Can you hear the lock attempt to close? 3. Check wire connection between door lock and main control. 4. Place the unit into Rinse Spin and remove any load from tub. Start the cycle. | No. Close the door. Yes. Go the step (2). Yes. Check the door strike. If good, replace the door switch. No. Go the step (3) If good, go to step (4). Does the water pump out? If not go to Test 3. If yes, does it go into spin? If no, replace the door lock. Does this fix it? If no then replace the main control. |
| Test 7 | 1. Disconnect the plug from the drive motor and measure the resistance pins 4 & 5 in the motor. | If the reading is between 105 & 130 Ohms, replace the motor control board. If the meter reads other than between 105 & 130 Ohms, replace the motor. |
| Test 8 | 1. Find out if the unit was overloaded. If not, remove the belt from the motor and spin the motor pulley. Does the motor spin free? 2. Spin the tub pulley. Does the tub spin free? 3. Disconnect the plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. | No. Replace the motor. Yes. Go to step (2) No. Check the tub bearings. Yes. Go to step (3) If the readings are correct, check wiring from motor to motor control board, If good, replace the motor control board. If the readings are incorrect, replace the motor. |
| Test 9 | 1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? 2. Spin the tub pulley. Does the tub spin free? 3. Disconnect the plug from the drive motor and measure the resistance between pins 4 & 5 in the motor. 4. Disconnect the plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. | No. Replace the motor. Yes. Go to step (2) No. Check the tub bearings. Yes. Go to step (3) If the meter reads other than between 105 & 130 Ohms, replace the motor. If the reading is between 105 & 130 Ohms, Go to step (4) If the readings are correct, replace the motor control board. If the readings are incorrect, replace the motor. |
| Test 10 | 1. Communication problem. Check the wiring between the main control board and the motor control board. | Wiring bad, correct wiring problem.Wiring good, replace the main control board. If the problem is not corrected, replace the motor control board. |
| Test 11 | 1. Communication problem. Check the wiring between the main control board and the user interface board. | Wiring bad. Correct wiring problem. Wiring good. Replace the user interface board. If the problem is not corrected, replace the main control board. |
| Test 12 | 1. Have the power company check the frequency and voltage of the incoming power. | If correct, for error code E5C, replace the motor control board. If correct, for error codes EA1, EA2, EA3, EAE or EA5, replace the main control board |
| Test 13 | 1. Check the resistance of the heating element. It should be approximately 14 ohms. 2. Check the resistance between ground and both heater terminals. It should be open when the heater terminals are disconnected. | If the readings are incorrect, replace the heating element. If the readings are incorrect, replace the heating element.If the problem is not corrected, replace the main control board. |
| Test 14 | 1. Check the resistance of the drum water NTC. Is it around 4.8K ohms? | No, replace the heating element. Yes, check the wiring. |
| Test 15 | 1. Check wiring between the main control board and motor control board. | If good, replace the motor control board. |
| Test 16 | 1. Check wiring between main board and pump If OK, then go to step (2). 2. Check wiring between main control and recirculation board. If OK, then go to step (3). 3. Check pump for open coil (resistance check). If OK, then replace main control. | |
| Test 17 | 1. Unplug the unit for 1 min. and retry. | If problem is not corrected replace main control. |