Brand: FRIGIDAIRE
Category: Washer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for fffw5000qw0
Uploaded: Nov. 21, 2025, 6:51 p.m.
Warranty Information
Electrolux will repair or replace parts of this appliance due to defective materials or workmanship for a specified warranty period from the original purchase date.
Normal Operating Sounds: Your washer may make various sounds during operation, including water flowing through the drain hose and water valves/dispenser, humming and gurgling from the drain pump, and sounds from the high-speed motor during spin cycles. These are generally normal.
Operating Your Washer:
- Sort Laundry: Separate items by color, fabric type, and soil level. Use mesh bags for delicates.
- Prepare Items: Empty pockets, brush off dirt, close zippers, fasten hooks, and mend rips. Turn knit items inside out.
- Pretreat Stains: Use stain removal guide for pretreatment.
- Add Laundry: Load large items first, not exceeding half the load. Combine large and small items for balance. Do not pack tightly.
- Add Products: Use low-sudsing HE detergent. Add liquid bleach or fabric softener to designated compartments. Do not mix liquids and powders.
- Select Cycle and Settings: Turn the cycle selector to choose a cycle. Adjust temperature, spin speed, soil level, and options as needed. Settings can be remembered.
- Start Washer: Close the door and press START. The door locks during the cycle. You can pause to add a garment.
Care and Cleaning: Leave the door open to prevent odors. Perform a system clean cycle monthly. Clean the dispenser drawer regularly. Dry the door opening, gasket, and drum. Winterize if stored in freezing temperatures.
Troubleshooting and error codes
| OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
| High pitch "jet engine" noise. | A certain amount of motor whine is normal during the spin cycle. | Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer. |
| Rattling and clanking noise. | Belt buckles and metal fasteners are hitting wash drum. | To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out. |
| Thumping sound. | Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. | Stop washer and redistribute wash load. |
| Vibrating noise. | Washer is not resting firmly on floor. | Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. |
| Shipping bolts and foam block have not been removed during installation. | See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam block. | |
| Wash load unevenly distributed in drum. | Stop washer and rearrange wash load. | |
| Washer does not start. | Electrical power cord may not be plugged in or connection may be loose. | Make sure plug fits tightly in wall outlet. |
| House fuse blown, circuit breaker tripped, or a power outage has occurred. | Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. | |
| Water supply faucets are not turned on. | Turn on water supply faucets. | |
| Motor is overheated. Washer motor will stop if it becomes overheated. | It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off). | |
| Washer won't spin. | Washer door is not completely closed. | Close door completely. |
| Load is too small. | Add 1 or 2 similar items to help balance the load. | |
| Residue left in drum. | Heavily soiled items. | Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing. |
| Water collects in folds of the bellows at the end of the cycle. | This is a result of the washing action and is part of the normal operation of the washer. | Water may be removed by removing the dispenser drawer (see Care and Cleaning in this guide) and draining water into the empty drum or sink. |
| Water collects in bleach and fabric softener com- partments. | This is a result of the siphoning action and is part of the normal operation of the washer. | |
| Wash load too wet after spin. | Washer is overloaded. | Do not overload washer. See Operating Your Washer, step 4. |
| Load is too small. | Add 1 or 2 similar items to help balance the load. | |
| Load is out of balance. | Rearrange load to allow proper spinning. | |
| Drain hose is kinked. | Straighten drain hose. | |
| Water does not enter washer or it enters slowly. | Water supply is not adequate in area. | Check another faucet in the house. Wait until water supply and pressure increase. |
| Water supply faucets are not completely open. | Fully open hot and cold faucets. | |
| Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). | Avoid running water elsewhere while washer is filling. | |
| Water inlet hoses are kinked. | Straighten hoses. | |
| Warm or hot water is not hot enough. | Hot water heater is set too low or is a distance from washer. | Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary. |
| Hot water is being used elsewhere in the house. | Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time. | |
| Water in washer does not drain or drains slowly. | Drain hose is kinked or clogged. | Clean and straighten the drain hose. |
| Drain hose standpipe is too tall. Maximum standpipe height is 8' (2.4 m). | Reduce standpipe height to less than 8' (2.4 m). See INSTALLATION INSTRUCTIONS. | |
| House drain pipes are clogged. | Unclog drain pipes. Contact plumber if necessary. | |
| Fill hose connection is loose at faucet or washer. | Check and tighten hose connections. Ensure rubber sealing washers are installed. | |
| Water leaks. | ||
| Oversudsing. | Wrong detergent. | Run rinse cycle. Use a low-sudsing, high efficiency detergent. |
| Too much detergent. | Run rinse cycle. Use less detergent in future loads. | |
| Incorrect wash and rinse temperatures. | Hot and cold water hoses are connected to wrong supply faucets. | Connect hot water hose to hot water faucet and cold water hose to cold water faucet. |
| Water is entering washer but tub does not fill. | Drain hose standpipe is too low. Standpipe must be a minimum of 23.6" (60 cm) high to prevent siphoning. | Increase standpipe height to at least 23.6" (60 cm). See INSTALLATION INSTRUCTIONS. |