Brand: FUJITSU
Category: Computers
Document Type: Manual
Language: EN
Manual for CA92344-1928
Uploaded: Nov. 21, 2025, 6:49 p.m.
Manual Publish Date: 2017-11-01
KVM1116Q KVM Switches Overview
The KVM switch allows local and remote users to monitor and access multiple servers from a single console. It utilizes TCP/IP communication protocol and can be accessed via IP address from anywhere on the LAN, WAN, or Internet. Remote users can log in using a browser or stand-alone GUI applications. The client software enables the exchange of keyboard, video, and mouse signals with connected servers as if directly operating the equipment. Up to 16 users can share the switch's buses, with a Message Board feature for communication. Administrators can perform maintenance tasks, troubleshoot, monitor, and manage systems. Local console operation is through hotkey combinations. Features include Auto Scan for automatic port switching at specified intervals and Panel Array Mode for simultaneous display of up to 42 server video outputs. It uses Cat 5e/6 cables for server connections and can be installed in a 1U rack. The switch supports hot plugging and has an Adapter ID function that stores port information, recognizing adapter cables when moved. Virtual Media support is also available (in EMEIA regions only).
Troubleshooting and error codes
| Problem | Resolution |
| Erratic Operation | Start the KVM switch before any tiered switches. 1. Power it on before powering on tiered switches. 2. If the tiered KVM switch was started before the KVM switch, reset or restart the tiered the KVM switch. |
| I have been given an account but I am unable to log in. | 1. Make sure your Username and Password are correctly specified. 2. Make sure that you have the necessary permission to access the KVM switch. 3. Ask if the KVM switch is under KVM Access management. If it is, the administrator will have to disable KVM Access management on the KVM switch (page 61), or deselect it on the KVM Access server (see the KVM Access User Manual for details). |
| I can't access the KVM switch, even though I have specified the IP address and port number correctly. | If the KVM switch is behind a router, the router's Port Forwarding (also referred to as Virtual Server) feature must be configured. See "Port Forwarding" on page 89 for details. |
| When logging in from a browser, the following message appears: 404 Object Not Found. | If a login string has been set, make sure to include the forward slash and correct login string when you specify the KVM switch's IP address. (See "Login String" on page 65.) |
| Sudden loss of network connection. | Close your connection to the KVM switch. Wait about 30 seconds, and log in again. |
| No remote server video display on the client computer. | Check that your KVM Adapter Cable's firmware version is the same as the version stored in the switch's Main firmware. See "Adapter Firmware Upgrade" on page 78 for details. Set the remote server resolution to 1280 x 1024 or less. |
| No remote server video display on the client computer, but mouse movements appear on the local console and mouse clicks have no effect | Press and release the left Alt key, then press and release the right Alt key |
| The display on the client computer is distorted and performing an Autosync doesn't resolve the problem. | Switch ports to a port with a different resolution, then switch back. If that does not resolve the problem, change the resolution and refresh rate for the system running on the port. Afterward, you can run at the new resolution, or switch back to the original resolution. |
| The Lock Key LEDs on the Control Panel don't accurately reflect the actual locked status of my keyboard input. | Click the LEDs on the Control Panel until they match your keyboard. Afterward, when you change them from the keyboard they will change on the Control Panel. |
| When I log in, the browser generates a CA Root certificate is not trusted, or a Certificate Error response. | The certificate's name is not found on Microsoft's list of Trusted Authorities. The certificate can be trusted. |
| In multiuser operation I had exclusive (or occupy) rights on the port I was viewing. After I recalled the Port Access page and came back to the port I was occupying, it had been taken over by another user. Why did this happen? | If you try to return to the port by selecting again in the tree, the KVM switch acts as if you are accessing the port for the first time. If another user was waiting on the port, he takes precedence and gets the port. The correct way to return to the port is to click the Close icon at the top right of the Port Access page. |