Brand: Fujitsu
Category: Computers
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:16 p.m.
Manual Publish Date: 2020-09-01
Copyright and details about Fujitsu Technology Solutions GmbH, with a publication date of 09/2020.
| Cause | Troubleshooting |
|---|---|
| The mains voltage supply is faulty. | Check whether the power cable is plugged properly into the device and a grounded mains outlet. |
| Internal power supply overloaded. | Pull the power plug of the device out of the mains outlet. |
| Wait approx. 3 min. | |
| Plug the power plug into a properly grounded mains outlet again. | |
| Switch the device on. |
| Cause | Remedy |
|---|---|
| Monitor is switched off | Switch your monitor on. |
| Power saving has been activated (screen is blank) | Press any key on the keyboard. |
| or Deactivate the screen saver. If necessary, enter the appropriate password. |
|
| Brightness control is set to dark | Adjust the brightness control. For detailed information, please refer to the operating manual supplied with your monitor. |
| Power cable not connected | Switch off the monitor and the device. |
| Check that the monitor power cable is properly connected to the monitor and to a grounded mains outlet or to the monitor socket of the device. | |
| Check that the device power cable is properly plugged into the device and a grounded mains outlet. | |
| Monitor cable not connected | Switch on the monitor and the device. |
| Switch off the monitor and the device. | |
| Check that the monitor cable is properly connected to the device and monitor. | |
| Switch on the monitor and the device. | |
| Incorrect setting for the monitor | Restart the system. Press F8 while the system is booting. Start the system in Safe Mode. Set up the monitor as described in the documentation for your operating system and monitor. |
| Cause | Remedy |
|---|---|
| The mouse is not correctly connected. | Shut down your operating system in the proper manner, for instance using Ctrl + Alt + Del. |
| Switch the device off. | |
| Check that the mouse cable is properly connected to the system unit. If you use an adapter or extension lead with the mouse cable, check the connections. | |
| Make sure that only one mouse is connected. | |
| Switch the device on. | |
| Disabled USB ports | Check in the BIOS Setup whether the used USB ports are enabled (see BIOS manual or manual for the mainboard). |
| Cause | Remedy |
|---|---|
| Time and date are incorrect. | Set the correct time and date within the operating system you are using. |
| or Set the correct time and/or date in the BIOS Setup. |
|
| The lithium battery is empty. | If the time and date are repeatedly wrong when you switch your device off and then on, change the lithium battery (see the "System expansions and repairs" manual). |