Brand: Fujitsu
Category: Computers
Document Type: Manual
Language: EN
Brand: Fujitsu
Category: Computers
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:05 p.m.
Manual Publish Date: 2012-06-01
No warranty information is available in the provided document.
This manual covers the operation of FUJITSU KVM Switches (4, 8, and 16 Port models). These devices allow multiple servers to be controlled from a single console (monitor, keyboard, mouse), reducing workspace clutter.
Key Features:
The manual details installation, cable connections, switch operations (including Hotkey and AutoScan modes), and troubleshooting.
| Symptom | Cause | Remedy |
| Keyboard and mouse operation are not normal/ unresponsive. (PS/2 only) | The keyboard and mouse are connected in reverse. | Connect the keyboard and the mouse correctly to the server and KVM Switch. |
| The Hotkey mode is not released. | Press <Enter> or <Esc>. | |
| Poor connection/defective cable. | Confirm that the connector is connected properly. | |
| An unsupported keyboard or mouse is connected. | Replace the unsupported keyboard or mouse with one that is supported. | |
| The keyboard and mouse are connected to both the PS/2 console and the USB console. | Remove the mouse and keyboard connection from either the PS/2 console or the USB console. When a keyboard and mouse are both connected to a PS/2 console and a USB console, the USB side is given priority and the PS/2 side does not operate. | |
| The keyboard type (country code) is set but the keyboard does not operate according to the setting. | When cascade connections on the slave side are used for a previous KVM Switch model, the DIP switch setting on the previous KVM Switch model is enabled. Change the DIP switch setting. | |
| The mouse button does not operate. | An unsupported mouse is used. | Replace the unsupported mouse with a mouse that is supported. |
| The appropriate mouse driver is not installed. | Install the correct mouse driver. | |
| Poor image quality. (Ghosts, blurry letters, etc.) | Poor connection/defective cable. | Confirm that the connector is connected properly. Use a different cable. If the problem goes away, exchange the defective cable with a good one. |
| Image is not centered on screen or does not display when the screen is changed. | The resolution is different. | Set the resolution to the correct resolution or adjust the resolution settings on the monitor. |
| Unsupported monitor/ not synchronized. | Connect a monitor that is supported. Adjust the monitor. | |
| AutoScan changing cycle is not normal. | The changing cycle has not been adjusted. (10 seconds is the default setting) | Use <↑> and <↓> to adjust the settings. |
| A working operation or device suddenly becomes inoperable. | The connecting cables have been removed. | Check the connection, and try again. |
| The KVM Switch is frozen. | Press the Reset switch. | |
| The cascade connection is not recognized. | An error occurred in the server. | Fix the error in the server. |
| An error occurred in the KVM Switch. | Press the Reset switch on the KVM Switch on the master side for five seconds or more. | |
| Nothing is displayed on the screen. | The image signal of the server is not output due to the power saving settings of the server. | The power saving mode can be released by entering MODE-1 of the Hotkey mode, which automatically operates the mouse cursor (this function is not available in previous KVM Switch models). |
| The power of the selected server is OFF. | Enter MODE-1 of the Hotkey mode and select a different server. | |
| The display froze because the changing cycle of the KVM Switch on the display is unsupported. | Change SELECT-B to SELECT-A on the OSD, and turn the monitor OFF and then ON again. | |
| The screen display size is not normal. | The EDID data of the monitor is not being read. | Enter MODE-1 of the Hotkey mode and set the EDID data. |
| The monitor is not supported. | Connect a supported monitor and set the EDID data. | |
| The server cannot be changed by pressing the [ServerSelection] switch. | A previous KVM Switch with a slow change cycle is connected as a slave. | This only occurs when the [ServerSelection] switch is pressed quickly. Press the switch slowly or hold down the switch for a long time to use the server quick selection (SELECT-A). This problem can also be resolved by replacing the slave switch with the latest KVM Switch, which is capable of high speed changing. |
| Server synchronization (LINK WITH SERVER) does not work. | When a cascade connection is used, the LINK WITH SERVER settings must be performed on both the master and slave sides. | The master side LINK WITH SERVER settings can be performed by operating the OSD or the front panel. The slave side LINK WITH SERVER settings can be performed by operating the front panel. |