Manual for N7100E

Manual for N7100E

Brand: FUJITSU

Category: Computers

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 6:07 p.m.

Manual Publish Date: 2019-11-01

Warranty Information

No warranty information found in this section. Refer to the Operator's Guide for details.

This manual provides information about the initial steps for using the FUJITSU Image Scanner N7100E, from arrival through operation. It covers checking the package contents, setting up the scanner, configuring basic settings, and checking the network connection.

Key steps include:

  • Checking the package and components.
  • Setting up the scanner by removing protective packaging and connecting cables.
  • Configuring basic settings through an installation wizard.
  • Verifying the network connection.
  • Downloading the operator's guide for further information on advanced settings and operations.

Troubleshooting and error codes

SectionDetailsAction
A.1 Network Connection Troubleshooting Checking Basic Network Operation with a Ping Test
Response from ping test:
Reply from (destination IP address): bytes=32 time<(time)ms TTL=(TTL value)		 The response from the ping destination address is normal.
[Ping statistics] shows "Lost=4 (100% loss)" Communication with the device is unavailable. Possible hardware issues or incorrect settings.
  • Check ping target IP address, host name, or FQDN.
  • Check LAN cable connection or replace.
  • Change HUB port if applicable.
  • Adjust network transmission mode settings.
  • Refer to "Failure to Connect to a Server Using Its IP Address" if issues persist.
[Ping statistics] shows "Lost=N (1 to 99% loss)" Communication is unstable. Possible hardware issues or incorrect settings.
  • Check LAN cable connection or replace.
  • Change HUB port if applicable.
  • Adjust network transmission mode settings.
"Ping request could not find host XXXXXXXXX..." Name-resolution or address-resolution failed.
  • Check ping target host name or FQDN.
  • Check DNS server or WINS server settings.
  • Refer to "Failure to Connect to a Server Using Its Host Name or FQDN" if issues persist.
Failure to Connect to a Server Using Its IP Address
Connection error between server and scanner. Problem with LAN cable. None
  • Check LAN cable connection to scanner and server.
  • Ensure correct LAN cable type (straight/crossover).
  • Check if LAN cable is faulty.
The settings specified on the [IP Address] window are invalid. None
  • Verify IP address and subnet mask settings are correct on the [IP Address] window.
When using DHCP, the DHCP server does not operate normally. None
  • Check IP address, subnet mask, and default gateway settings.
  • Ensure DHCP server is functioning correctly and assigning valid IP addresses.
Another host or communication device is connected using the same IP address as the scanner.
None Duplicate IP address detected.
  • Restart the server.
  • If duplicate IP address connection exists on LAN, pull out its LAN cable and restart the server.
Access is denied due to the establishment of a firewall between the server and the scanner.
None Firewall is blocking access.
  • Check firewall settings to ensure it is not denying access to the network.
The network [Link Speed/Duplex Mode] for the scanner and server are different, or "Auto-Negotiation" is not supported by the server.
None Network settings mismatch.
  • Set both scanner and server network link speed/duplex mode to a fixed mode.
  • Change [Link Speed/Duplex Mode] from [Auto-Negotiation] to a fixed mode via [Network Advanced Settings].
Failure to Connect to a Server Using Its Host Name or FQDN
None Scanner cannot connect to a server by host name or FQDN.
  • Try solutions for "Failure to Connect to a Server Using Its IP Address".
The scanner's DNS server or WINS server settings are invalid. None
  • Check that DNS and WINS server settings are correct.
The DNS or WINS server does not operate normally. Or an error occurred on the network path to the DNS or WINS server. None
  • Ping the DNS or WINS server to check functionality.
  • Request network administrator to check status if malfunctioning.
Failure to Access the Scanner Using Internet Explorer, the Admin Tool, the Central Admin Server, or User Editor
None Scanner not accessible.
  • Try solutions for "Failure to Connect to a Server Using Its IP Address".
The DNS or WINS server does not operate normally. Or the scanner name is not registered in the DNS or WINS server. None
  • Specify the IP address and check connection.
  • If Admin Tool connects via IP, register scanner's IP address in DNS or WINS server.
  • Check DNS or WINS server settings in scanner administrator settings.
A misconfigured firewall between the scanner and the computer is denying access. None
  • Check firewall settings to ensure it is not set to deny access.
The URL of the target scanner is not registered as a trusted site. None
  • Set the scanner URL as a trusted site in Internet Explorer.
In Internet Explorer, the security level for the target zone is set to [High]. None
  • Enable [Active scripting] in Internet Explorer's security settings.
The scanner is in standby mode. None
  • Press the power button to start the scanner.
A proxy server is being used. None
  • Set the proxy server not to be used in Internet Explorer's LAN settings.
There is an error with the connection protocol setting. (Scanner) SSL is not enabled on the [Admin Connection] window.
  • Check if SSL is enabled on the [Admin Connection] window.
There is an error with the connection protocol setting. (Computer) Incorrect SSL/TLS settings.
  • Ensure SSL settings in Internet Explorer's advanced settings match the scanner's [Admin Connection] settings.
There is an error with the port number setting. Incorrect port number.
  • Check the specified port number on the [Admin Connection] window.
A.2 Power Troubleshooting Scanner cannot be turned on.
Has the power button been pressed? None
  • Press the power button.
Are the AC cable and AC adapter properly connected? None
  • Connect AC cable and adapter properly.
  • Disconnect and reconnect AC cable, waiting 10 seconds after power off before turning back on.
  • Contact dealer if problem persists.
A.3 Login Troubleshooting Cannot login with administrator password.
Was the Caps Lock on when the password was entered? None
  • Turn off Caps Lock and try again.
Has the password been changed? Password lost or forgotten.
  • Default password is "password". If changed and lost, contact dealer or authorized service provider.
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