Brand: Fujitsu
Category: Monitors
Document Type: Manual
Language: EN
Brand: Fujitsu
Category: Monitors
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 8:53 p.m.
Manual Publish Date: 2021-12-01
Fujitsu Client Computing Limited 2021. All rights reserved.
| Having this problem? | Check the following points: |
|---|---|
| No current through USB port | Ensure that you use the USB-C cable supplied, or an equivalent and certified one. Your device may trigger the overcurrent protection on the monitor. • Disconnect the device, check it for defects then reconnect it. • The lateral USB ports only deliver current if a computer is connected to a USB port designated as "Upstream". • Connect a computer to a USB port designated as "Upstream" to activate the lateral USB ports. • The lateral USB ports do not support USB power delivery. • If your device needs high charge levels of up to 65 W, connect it to the USB-C port on the underside of the monitor. |
| It is not possible to wake up the computer using a mouse or keyboard connected to the monitor and/or to wake up the computer using an On/Off switch on the monitor in All-in-One mode | If your computer loses its connection to mouse / keyboard while in power-saving mode, the mouse and keyboard are then no longer detected. This can occur if a different input signal gets used on the monitor during the intervening period. • Use the On/Off switch on the computer to wake up the computer. • Ensure that the input signal does not get changed while the computer is in power-saving mode. • Only connect one computer to the USB port designated as "Upstream". Further information can be found in the chapter "KVM feature", Page 55 |
| Network connection keeps being disrupted | • Download and install the latest "Realtek USB Ethernet Controller Driver" from www.fujitsu.com/fts/download. Issues are known to arise in relation to PCIe Active State Power Management (ASPM). Deactivating this feature can remedy the problem, which may increase the system's power consumption. • Open Power Options (e.g. by right-clicking on the battery symbol in the taskbar). • Select Change plan settings – Change advanced power settings. • In the Power Options window, click on the + symbol next to PCI Express and then on the + symbol next to Link State Power Management. • Change the settings for On battery and Plugged in to Off. • Click on OK. |