Brand: GE
Category: Air Conditioner
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:59 p.m.
Offers a one-year limited warranty covering defects in materials or workmanship, with replacement unit also warranted for the remainder of the period.
| Problem | Possible Causes | What To Do |
| Air conditioner does not start | The air conditioner is unplugged. | • Make sure the air conditioner plug is pushed completely into the outlet. |
| The fuse is blown/circuit breaker is tripped. | • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. | |
| Power failure. | • The unit will automatically restart in the settings last used after the power is restored. | |
| The current interrupter device is tripped. | • Press the RESET button located on the power cord plug. • If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. | |
| Air conditioner does not cool as it should | Airflow is restricted. | • Make sure there are no curtains, blinds or furniture blocking the front of the air conditioner. |
| The temp control may not be set correctly. | • On models with touch pads: In the Cool mode, press the Decrease pad. • On models with control knobs, turn the temperature knob to a higher number. | |
| The air filter is dirty. | • Clean the filter at least every 30 days. See the Care and Cleaning section. | |
| The room may have been hot. | • When the air conditioner is first turned on, you need to allow time for the room to cool down. | |
| Air conditioner freezing up | Cold air is escaping. | • Check for open furnace registers and cold air returns. |
| Cooling coils have iced up. | • See "Air conditioner freezing up" below. | |
| Ice blocks the air flow and stops the air conditioner from cooling the room. | • On models with control knobs, set the mode control at High Fan or High Cool with the Temp at 1 or 2. • On models with touch pads, set the controls at High Fan or High Cool and set the thermostat to a higher temperature. | |
| The remote control is not working | The batteries are inserted incorrectly. | • Check the position of the batteries. They should be inserted in the opposite (+) and (-) direction. |
| The batteries may be dead. | • Replace the batteries. | |
| Water drips outside | Hot, humid weather. | • This is normal. |
| Water drips indoors | The air conditioner is not tilted to the outside. | • For proper water disposal, make sure the air conditioner slants slightly from the case front to the rear. |
| Water collects in base pan | Moisture removed from air and drains into base pan. | • This is normal for a short period in areas with little humidity; normal for a longer period in very humid areas. |