Brand: GE
Category: Countertop Oven
Document Type: Parts/Service
Language: EN
Available Languages: EN , ES
Parts/Service for PHP9036
Uploaded: Nov. 21, 2025, 7:02 p.m.
Manual Publish Date: 2014-10-01
Service Mode and Diagnostics
To enter Service Mode, press and hold the Front Right Burner ON/OFF key for 7 seconds until "1" appears on the timer. For the rear right burner, hold the same key for 7 seconds until the software version appears.
The table below summarizes key functions in diagnostic mode:
- Left Rear +: Displays failure codes. Cycle through codes by pressing multiple times. Dashes indicate the end of codes.
- All Off: Hold for 5 seconds to clear the current failure code.
- Left Front +: Turns on all LEDs for 5 seconds.
- Left Front -: Exits Service Mode.
- Right Front -: Displays main board software version.
- Right Front +: Displays Induction board #1 software version.
- Right Rear -: Displays Induction board #2 software version.
- Right Rear +: Displays Induction board #3 software version (not valid on 30" units).
Component Access and Disassembly
To access generator modules, fans, and filter boards, remove the screws from the sides of the burner box. Slowly lift the glass top, disconnect terminals, and place the glass assembly on a padded surface. Further disassembly involves removing screws from brackets and the aluminum plate. Loosen screws holding terminated element wires to the generator board.
Reassembly
Place the shield over the modules and reverse the disassembly steps. Ensure gaskets are in place when replacing modules or fans. Align holes carefully and reverse the disassembly process. Wire colors are coded on the underside of the induction tray.
Troubleshooting
The manual provides a detailed troubleshooting table with failure codes, descriptions, possible fixes, and UI connector pinouts. Refer to the 'FAILURE CODES' section for specific error information.
Troubleshooting and error codes
| Fault Code | Issue Description | Possible Fixes | User Interface | Induction Tray - Filter Board | Induction Tray - Generator Board |
|---|---|---|---|---|---|
| SEt | Model number not programmed into UI | Program model number via service tools. |
J1 Pin1: 7.5V DC Power J1 Pin2: GE Communication Bus J1 Pin3: NC J1 Pin4: Heating Enable. +5VDC Active J1 Pin5: NC J1 Pin6: NC J1 Pin7: NC J1 Pin8: Logic Ground |
J8 Pin1: Logic Ground J8 Pin2: Heating Enable. +5VDC Active J8 Pin3: Fan Speed Detection J8 Pin4: 12V DC Power J8 Pin5: 7.5V DC Power J8 Pin6: Fan High Speed. +5VDC Active J8 Pin7: Fan Low Speed. +5VDC Active J8 Pin8: NC |
J501 Pin1: 7.5V DC Power J501 Pin2: Communication Bus J501 Pin3: Logic Ground J502 Pin1-4: Model Selector Plug |
| F10-F11 | Problem with LED's on user interface | Check Power. Replace UI Board. | |||
| F61 | Cannot communicate with induction module that powers left coils | Check wires connecting UI to induction Tray. Replace UI. Replace induction Tray. | |||
| F62 | Cannot communicate with Induction Module that powers right coils | Check wires connecting UI to induction Tray. Replace UI. Replace induction Tray. | |||
| F63 | Cannot communicate with induction module that powers right coils | Check wires connecting UI to induction Tray. Replace UI. Replace induction Tray. | |||
| F70-F76 | User Interface key error | Clean UI. Cycle power. Replace UI Board. | |||
| FA0 | Fan Harness(is) not connected | Check wires connecting UI to Induction Tray. Check Fan, Ul and induction Tray. Replace fan. | |||
| FA1 | Fan1 is not running at the correct Low speed | Check wires connecting UI to Induction Tray. Check Fan, Ul and induction Tray. Replace fan. | |||
| FA2 | Fan1 is not running at the correct High speed | Check wires connecting UI to Induction Tray. Check Fan, Ul and induction Tray. Replace fan. | |||
| FA3 | Fan2 is not running at the correct Low speed | Check wires connecting UI to Induction Tray. Check Fan, Ul and induction Tray. Replace fan. | |||
| FA4 | Fan2 is not running at the correct High speed | Check wires connecting UI to Induction Tray. Check Fan, Ul and induction Tray. Replace fan. | |||
| FA5, FA9, FAA | Bad coil thermistor reading | Check coil thermistor and induction Tray. Replace coil. | |||
| FA6 | Low or high line voltage | Check line voltage. Replace Induction Tray. | |||
| FA7 | Missing line frequency | Check line voltage/frequency. Replace Induction Tray. | |||
| FA8, FAB FAC | Bad induction driver (IGBT) | Replace Induction Tray. | |||
| FAC | Induction microprocessor error | Replace Induction Tray. | |||