Brand: GE
Category: Other
Document Type: Installation Guide
Language: EN
Installation Guide for CSWONBLBWFINN
Uploaded: Nov. 21, 2025, 7:34 p.m.
Simple DIY Set Up
- Install your Smart Switch: Follow the step-by-step instructions in this guide to physically install the switch.
- Download the Cync App: Get the Cync App on your smartphone from your device's app store.
- Add your Smart Switch to the Cync App: Follow the in-app prompts to connect your new smart switch to your home network and the Cync ecosystem.
- Enable Your Voice Assistant: Connect your smart switch to Amazon Alexa or Hey Google through the Cync App for voice control.
Troubleshooting and error codes
| Symptom | Possible Cause | Solution |
|---|---|---|
| LED indicator light or light ring will flash blue | Switch is not yet added to the Cync App. | Add the switch to the Cync App. |
| LED indicator light or light ring will not illuminate | Incorrect wiring or circuit does not meet specified load requirements. | Check wiring according to the installation guide. Ensure the circuit meets load requirements. If lights do not turn on, check power at the breaker, re-confirm wiring, or visit gelighting.com/cync for more help. |
| Lights do not turn on | Power is off at the breaker or wiring is incorrect. | Check power at the breaker. Turn power off at the breaker, re-confirm wiring is secure and correct per the installation guide. Visit gelighting.com/cync for more troubleshooting. |
| Lights flicker, experience intermittent power loss, or won't completely turn off | Incorrect bulb type selected in the Cync App, or installation requires a Bulb/Fixture Adaptor or different bulb type. | Ensure the correct bulb type is selected in the Cync App. Your installation may require a Bulb/Fixture Adaptor or a different bulb type. See pages 9-10 for details or visit gelighting.com/cync for troubleshooting help. |