Installation Guide for GEPS24-100U-GLX

Installation Guide for GEPS24-100U-GLX

Brand: GE

Category: Other

Document Type: Installation Guide

Language: EN

Available Languages: EN , ES

Uploaded: Nov. 21, 2025, 7:20 p.m.

Manual Publish Date: 2019-10-24

Warranty Information

Warranty information is not explicitly stated in this section of the manual.

The GEPS24-100U-GLX is a 24 VDC output power supply designed for LED lighting systems. It supports all 24 VDC Tetra Products and is UL Class 2 and IEC SELV certified. Before beginning installation, read all instructions carefully. The power supply should be mounted to a thermally conductive surface for optimal performance. Ensure proper AC input connections and wire connections to the LED system, following electrical code requirements. An optional weather box can be used for Class 2 connections.

Troubleshooting and error codes

Symptom Solution
All LEDs are OFF The GEPS24-100UGLX features a new built in output overload shutdown feature that automatically resets when the AC supply is removed and reapplied. So if all letters are off, first verify whether or not the output can be reset by first switching off then switching back on the AC supply. If the letters do not re-light, then proceed to the following solutions.
  • Check AC input connection and/or check circuit breaker.
  • Check wire connection(s) at the Tetra® LED System and power supply for improper termination(s) or short circuits. Properly terminate or replace the wire connection(s).
  • Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
  • Ensure the overall length of the Tetra® LED System does not exceed the maximum load. If so, remove the excess load and cycle the AC supply to reset the drivers built in overload protection.
  • Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
Some LEDs appear dim
  • Check wire connection(s) at the Tetra® LED System and power supply for improper termination(s) or short circuits. Properly terminate or replace the wire connection(s).
  • Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
Some of the LEDs are not illuminated
  • Check wire connection(s) at the Tetra® LED System and power supply for improper termination(s) or short circuits. Properly terminate or replace the wire connection(s).
  • Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
Privacy Policy