Brand: GE
Category: Other
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:44 p.m.
Manual Publish Date: 2017-07-01
GE Appliances will replace any part of the cooktop that fails due to a defect in materials or workmanship for one year.
| Problem | Possible Causes | What To Do |
|---|---|---|
| Burners have yellow or yellow-tipped flames | The combustion quality of burner flames needs to be determined visually. | Determine the quality of flames visually. Normal burner flames should look like (A) or (B). Long, bright yellow flames are not normal. Normal flames may show signs of an orange tint when well heated or signs of flickering orange due to particles in the gas or air. (A) Soft blue flames—Normal for natural gas (B) Yellow tips on outer cones—Normal for propane gas |
| Control knobs will not turn | Knob isn't pushed down. | To turn from the OFF position, push the knob down and then turn. |
| Burners do not light | Plug on cooktop is not completely inserted in the electrical outlet. | Make sure electrical plug is plugged into a live, properly grounded outlet. |
| Ticking sound of igniter persists after burner lights | Control knob is still in the LITE position. | Turn the knob out of the LITE position to the desired setting. |
| Top burners do not burn evenly | Improper burner assembly. | Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section. |