Brand: GE
Category: Refrigerator
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 8:31 p.m.
Manual Publish Date: 2014-08-01
GE provides a one-year limited warranty covering parts and labor, and a five-year limited warranty on the sealed refrigeration system.
| Problem | Possible Causes | What to Do |
|---|---|---|
| Indicator light on filter remains on after filter replacement | The water filter indicator must be reset. | For non-LCD models: Press and hold the RESET button. For LCD models: On the LCD screen, select SETTINGS, then WATER FILTER, then RESET. |
| Water or ice dispenser not working | Water supply is turned off or not connected. | Check that the water supply is turned on and connected. Refer to "How to Install the Water Supply." |
| No water or ice production* | Supply line or shutoff valve is kinked. | Call a plumber. |
| Water filter is clogged. | Replace the filter cartridge or remove the filter and install the bypass plug. | |
| Filter cartridge is not installed properly. | Remove and reinstall the filter cartridge, ensuring it locks into place. | |
| Automatic ice maker is turned off. | Ensure the ice maker is turned on. Refer to "How to Turn the Automatic Ice Maker On/Off." | |
| Water is leaking from the dispenser* | Air in the water system may be causing the dispenser to drip. | Dispense water for at least 5 minutes to purge air from the system. |
| Photos not found* | Photos are not in the root directory of the USB. | Ensure photos are in the root directory of your USB. |
| Photos are not in JPEG format. | Convert photos to JPEG format. | |
| Using a camera/PC with a USB cable. | A USB device must be used. Use a compatible USB device. | |
| AUTO FILL (Hands-Free Autofill) not filling/not filling* | Not all containers work with AUTO FILL. | Try a different container. |
| AUTO FILL (Hands-Free Autofill) overflowing* | Not all containers work with AUTO FILL. | Try a different container. Refer to page 11. |
| PRECISE FILL (Precise Fill) not filling the container* | Precise Fill requires the use of a dispenser paddle. | Use the dispenser paddle to dispense water. |
| Freezer not cooling, fresh food not cooling | Normal operation after initial plug-in or prolonged power outage. | Wait 24 hours for compartments to reach selected temperatures. |
| Ice dispenser opens after closing freezer drawer* | Normal. | The water dispenser door may open after the freezer drawer is closed to allow access. |