Parts/Service for 27GT720TX1

Parts/Service for 27GT720TX1

Brand: GE

Category: Television

Document Type: Parts/Service

Language: EN

Uploaded: Nov. 21, 2025, 8:20 p.m.

Manual Publish Date: null

Warranty Information

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SERVICE WARNING

\nOnly qualified service technicians who are familiar with safety checks and guidelines should perform service work. Before replacing parts, disconnect power source to protect electrostatically sensitive parts. Do not attempt to modify any circuit unless so recommended by the manufacturer. When servicing the receiver, use an isolation transformer between the line cord and power receptacle.\n\n

SAFETY PRECAUTIONS

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SERVICE CHECKS - FIRE AND SHOCK HAZARD

\nCold Leakage Checks for Receivers with Isolated Ground
\nUnplug the AC cord, connect a jumper across the plug prongs, and turn the power switch on (if applicable). Use an ohmmeter to measure the resistance between the jumped AC plug and any exposed metal cabinet parts such as antenna screw heads, control shafts, or handle brackets. Exposed metal parts with a return path should measure between 1M ohms and 5.2M ohms. Parts without a return path must measure infinity.
\nHot Leakage Current Check
\nPlug the AC cord directly into an AC outlet. DO NOT use an isolation transformer. Use a 1500 ohms, 10W resistor in parallel with a .15μF capacitor to connect between any exposed metal parts on the receiver and a good earth ground. (See figure below.) Use an AC voltmeter with at least 5000 ohms per volt sensitivity to measure the voltage across the resistor. Check all exposed metal parts and measure voltage at each point. Voltage measurements should not exceed .75VAC, 500µA. Any value exceeding this limit constitutes a potential shock hazard and must be corrected. If the AC plug is not polarized, reverse the AC plug and repeat exposed metal part voltage measurement at each point.\n\n

GENERAL GUIDELINES

\nPerform a final SAFETY CHECK before returning receiver to customer. Check repaired area for poorly soldered connections, and check entire circuit board for solder splashes. Check board wiring for pinched wires or wires contacting any high wattage resistors. Check that all control knobs, shields, covers, grounds, and mounting hardware have been replaced. Be sure to replace all insulators and restore proper lead dress.\n\n

HIGH VOLTAGE SHUTDOWN TEST

\nMomentarily short BC14901 (see Q14901 base) to ground. The receiver should lose raster and sound. If receiver does not lose raster and sound, the shutdown circuit should be repaired. To resume normal operation, remove AC power for approximately 30 seconds and then turn the receiver on.\n\n

X-RAY RADIATION AND HIGH VOLTAGE LIMITS

\nBe aware of the instructions and procedures covering X-ray radiation. In solid-state receivers and monitors, the CRT is the only potential source of X-rays. Keep an accurate high voltage meter available at all times. Check meter calibration periodically. Whenever servicing a receiver, check the high voltage at various brightness levels to be sure it is regulating properly. Keep high voltage at rated value, NO HIGHER. Excessive high voltage may cause X-ray radiation or failure of associated components. DO NOT depend on protection circuits to keep voltage at rated value. When troubleshooting a receiver with excessive high voltage, avoid close contact with the CRT. DO NOT operate the receiver longer than necessary. To locate the cause of excessive high voltage, use a variable AC transformer to regulate voltage. In present receivers, many electrical and mechanical components have safety related characteristics which are not detectable by visual inspection. Such components are identified by a # on both the schematic and the parts list. For SAFETY, use only equivalent replacement parts when replacing these components.\n

Troubleshooting and error codes

ERROR CODE DEC HEX Error Location Condition Indicated
0 00 No error code 16.0V STBY source is failing.
1 01 16.0V fault 12.0V source is failing.
3 03 Run supply failed.
4 04 T4 Chip X-ray protection caused high voltage shutdown.
8 08 T4 Chip Power supply problem at (POR) power on reset.
9 09 T4 Chip (POR) Power supply problem at (POR) power on reset/PIP.
10 0A F2 PIP module error (POR) Power supply problem at reset/Stereo decoder.
11 0B Stereo decoder (POR) Run IIC clock or data held low.
16 10 Run IIC Bus held low Standby IIC clock or data held low.
18 12 Standby IIC Bus held low Guide fatal error on set using Gemstar 3 Board.
23 17 Gemstar 3 Board Task monitor error on set using Gemstar 3 Board.
24 18 Gemstar 3 Board Watchdog error on set using Gemstar 3 Board.
25 19 Gemstar 3 Board Task monitor error on set using Gemstar 3 Board.
26 1A Gemstar 3 Board CPU error on set using Gemstar 3 Board.
32 20 Gemstar 3 Board Gemstar 3 fails to acknowledge.
34 22 Gemstar 3 Board F2PIP fails to acknowledge.
44 2C Octal DAC Octal DAC fails to acknowledge.
102 66 Stereo decoder Stereo decoder fails to acknowledge.
128 80 Main or PIP tuner EEPROM Main or PIP tuner EEPROM fails to acknowledge.
160 A0 T4 Chip T4 Chip fails to acknowledge.
186 BA Main tuner PLL/DAC Main tuner PLL IC fails to acknowledge.
196 C4 Main tuner PLL/DAC Main tuner DAC IC fails to acknowledge.
198 C6
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