Brand: Generic
Category: Digital Camera
Document Type:
Language: EN
Brand: Generic
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:41 p.m.
| Symptom | Possible Cause | Action |
|---|---|---|
| Power does not turn on. | 1) The battery is not oriented correctly. 2) The battery is dead. |
1) Orient the battery correctly (page 26). 2) Charge the battery (page 28). If the battery goes dead soon after being charged, it means the battery has reached the end of its life and needs to be replaced. Purchase a separately available NP-20 rechargeable lithium ion battery. |
| Camera suddenly powers down. | 1) Auto Power Off activated (page 36). 2) The battery is dead. |
1) Turn power back on. 2) Charge the battery (page 28). |
| Image is not recorded when the shutter release button is pressed. | 1) The mode selector is set to “PLAY”. 2) Flash unit is being charged. 3) Memory is full. |
1) Align the mode selector with “REC”. 2) Wait until the flash unit finishes charging. 3) Transfer files you want to keep to your computer and then delete files from image memory, or use a different memory card. |
| Auto Focus does not focus properly | 1) The lens is dirty. 2) The subject is not located in the center of the focus frame when you compose the image. 3) The subject you are shooting is a type that is not compatible with Auto Focus operation (page 47). 4) You are moving the camera. |
1) Clean the lens. 2) Make sure the subject is centered in the focus frame when composing the image. 3) Use manual focus (page 62). Mount the camera on a tripod. |
| The subject is out of focus in the recorded image. | The image is not focused properly. | When composing the image, make sure the subject on which you want to focus is located inside the focus frame. |
| Camera powers down during self-timer countdown. | The battery is dead. | Charge the battery (page 28). |
| Monitor screen image is out of focus. | 1) You are using the Manual Focus Mode and have not focused the image. 2) You are trying to use the Macro Mode when shooting a scenery or portrait shot. 3) You are trying to use Auto Focus or the Infinity Mode (∞) when shooting a close-up shot. |
1) Focus the image (page 62). 2) Use Auto Focus for scenery and portrait shots. 3) Use the Macro Mode for close-ups. |
| Recorded images are not saved in memory. | 1) Camera powers down before the save operation is complete. 2) Removing the memory card before the save operation is complete. |
1) When the battery indicator shows charge the battery as soon as possible (page 28). 2) Do not remove the memory card before the save operation is complete. |
| Color of the playback image is different from the image on the monitor screen during recording. | Sunlight or light from another source is shining directly into the lens during recording. | Position the camera so sunlight does not shine directly into the lens. |
| Images are not displayed. | A memory card with non-DCF images recorded with another camera is loaded in the camera. | This camera cannot display non-DCF images recorded onto a memory card using another digital camera. |
| All buttons and switches are disabled. | Circuit problem caused by electrostatic charge, impact, etc. while the camera was connected to another device. | Remove the battery from the camera, reinsert it, and then try again. |
| Monitor screen is off. | 1) USB communication is in progress. 2) The monitor screen is turned off (in the REC mode). |
1) After the computer stops accessing camera file memory, press the [USB] button on the USB cradle. Check to make sure that the [USB] lamp on the USB cradle is off, and then remove the camera from the USB cradle. 2) Press [DISP] to turn on the monitor screen. |
| Cannot transfer files over a USB connection. | 1) Camera is not set securely on the USB cradle. 2) USB cable is not connected securely. 3) USB driver is not installed. 4) Camera is turned off. |
1) Check the connection between the camera and USB cradle. 2) Check all connections. 3) Install the USB driver on your computer (page 136). Press the [USB] button on the USB cradle. |