Brand: Generic
Category: Home Appliances
Document Type: Manual
Language: EN
Available Languages: EN , ES
Brand: Generic
Category: Home Appliances
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: April 20, 2026, 7:50 p.m.
Refer to your local Service Centre for warranty information.
| Problem | Possible cause |
|---|---|
| The machine does not start up: | • The door is not firmly closed. • The machine is not plugged in or there is no power at the socket. • The main fuse has blown. • The programme selector dial is not positioned correctly. • The ON/OFF button has not been depressed. |
| The machine does not fill: | • The water tap is closed. • The inlet hose is squashed or kinked. • The filter in the inlet hose is blocked. • The door is not properly closed. |
| The machine fills then empties immediately: | • The end of the drain hose is too low. Refer to relevant paragraph in “water drainage” section. • The drain hose is squashed or kinked. |
| The machine does not empty and/or does not spin: | • A programme which ends with water in tub has been selected. • The drain filter is clogged. |
| There is water on the floor: | • Too much detergent or unsuitable detergent (creates too much foam) has been used. • Check whether there are any leaks from one of the inlet hose fittings. • The drain hose is damaged. |
| Unsatisfactory washing results: | • Too little detergent or unsuitable detergent has been used. • Stubborn stains have not been treated prior to washing. • The correct temperature or programme was not selected. • Excessive laundry load. |
| The machine vibrates or is noisy: | • The transit bolts and packing have not been removed. • The support feet have not been adjusted. • The laundry is not evenly distributed in the drum. • Maybe there is very little laundry in the drum. |
| The door will not open: | • The programme is still running. • The door lock has not been released. • There is water in the drum. |
| Spinning starts late or the laundry is not spun enough: | • The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. |
| The machine will not dry or the laundry is not dry enough | • The water tap is closed. • The drain filter is clogged. • The drying time has not been selected. • An appropriate drying time or sector has not been chosen. • There is too much laundry inside the appliance. |