Brand: GoPro
Category: Electronics
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 10, 2025, 12:48 a.m.
Refer to the Important Product + Safety Information included with your camera for warranty details.
| MY GOPRO WON'T POWER ON | Make sure your GoPro is charged. To charge your camera, use the included USB cable and a computer. You can also use a charging device manufactured by GoPro. |
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| MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON | Press and hold the Shutter/Select button [] for about eight seconds until your camera powers off. This reset saves all of your content and settings. |
| I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS | In Setup mode, select Camera Reset. This option does not reset the Date/Time or your camera's username and wireless password. |
| I FORGOT MY CAMERA'S USERNAME OR PASSWORD | See Resetting Your Camera's Wireless Name and Password (page 58). |
| HOW DO I TURN OFF MY CAMERA? | If HERO4 Session is not connected to the GoPro App or the Smart Remote, it powers off automatically after you stop recording. When your camera is connected to the GoPro App or the Smart Remote, tap the Power icon in the app or press the Power/Mode button on the Smart Remote to turn off the camera. Wireless remains on. |
| I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL BLINKING | The blue light indicates that wireless is on. To turn off wireless, short press the Info/Wireless button to display Turn WiFi Off, then press the Shutter/Select [] button to select it. |
| MY PLAYBACK IS CHOPPY | Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause: Using an incompatible video player. Not all video players support the H.264 codec. For best results, use the latest GoPro Studio software. The computer does not meet the minimum requirements for HD playback. Playing content directly from your camera over a USB connection. Transfer the file to the computer to play back. |