Brand: GoPro
Category: Electronics
Document Type: Manual
Language: EN
Brand: GoPro
Category: Electronics
Document Type: Manual
Language: EN
Uploaded: Aug. 10, 2025, 12:49 a.m.
| Issue | Solution |
|---|---|
| MY GOPRO WON'T POWER ON | Ensure camera is charged using the included USB-C cable or a GoPro charger. Check for 5V 1A output on charging devices. |
| MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON | See Restarting Your GoPro (page 79). |
| PLAYBACK ON MY COMPUTER IS CHOPPY | Use an compatible video player (download Quik for desktop), ensure computer meets minimum requirements for HD playback. If issues persist, try recording at 1080p60 with Protune off or 720p30. |
| I FORGOT MY CAMERA'S USERNAME OR PASSWORD | Swipe down, then tap Connect > Name & Password. |
| I DON'T KNOW WHAT SOFTWARE VERSION I HAVE | From main screen, swipe down, tap Preferences > About This GoPro. Version Number displays software version. |
| I CAN'T FIND MY CAMERA'S SERIAL NUMBER | Check Preferences > About This GoPro, inside battery bay, or on microSD card (version.txt file). |