Brand: Handheld
Category: Rugged Mobile Computer
Document Type:
Language: EN
Brand: Handheld
Category: Rugged Mobile Computer
Document Type:
Language: EN
Uploaded: Aug. 10, 2025, 12:08 a.m.
| Fault | Cause | Solution |
|---|---|---|
| After the power key is pressed, the Nautiz X2 is not powered on. | The battery volume is too low or the battery is not charged. | Charge the battery or replace the battery. |
| The rechargeable battery can no longer be charged. | The battery is incorrectly installed. | Correctly install the battery. |
| During data communication, data is not transmitted or transmitted data is incomplete. | The system breaks down. | Restore factory settings. |
| The relevant function is not activated after a user clicks a button or icon. | The battery fails. | Replace the battery. |
| No sound can be heard. | The temperature of the battery is too high or low. | Put the battery in normal temperature. |
| The Nautiz X2 is closed. | The cable configuration is incorrect. | Consult the system administrator. |
| The Nautiz X2 responds at a low speed. | The communication software is incorrectly installed or configured. | Install or reinstall the synchronization software to update the driver. |
| The Nautiz X2 cannot decode a barcode while reading it. | The system does not respond. | Restart the system. |
| The volume is too low or is disabled. | Adjust the volume. | |
| The Nautiz X2 is in the inactive state. | After being inactive for a period of time, the Nautiz X2 is locked. | |
| The battery is used up. | Replace the battery. | |
| Too many files are stored in the Nautiz X2. | Remove unused memos and records. If necessary, save the records on the host or increase the storage capacity by using an SD card. | |
| Too many applications are installed on the Nautiz X2. | Remove applications installed on the Nautiz X2. | |
| The scan application is not loaded. | Load the scan application in the Nautiz X2. | |
| Reading a barcode fails. | Check that the barcode is indefective. | |
| The battery volume is low. | If the scanner stops sending out a light beam after you press the trigger switch, check the battery volume. |