Brand: Hewlett Packard Enterprise
Category: Storage
Document Type: Installation Guide
Language: EN
Installation Guide for 3PAR StoreServ 8000
Uploaded: Nov. 21, 2025, 7:27 p.m.
Manual Publish Date: 2016-05-01
Warranty Information
Information on warranty and regulatory compliance is provided.
General Site Planning
Successful installation requires careful planning and supervision. This chapter provides recommendations for physical planning and site preparation.
- Pre-Installation Planning: Ensure all pre-installation activities are scheduled and completed before equipment delivery. Responsibilities include providing suitable space, maintaining environmental conditions, and supplying network connections.
- Environment: Systems require controlled environmental conditions, such as raised flooring and under-floor air conditioning.
- Power: Adequate power is necessary for reliable functioning and safety.
- Pre-installation process includes: Hardware configuration planning and networking/cabling topics.
Prior to Delivery and Installation Tasks
- Prepare a preliminary layout.
- Review power and HVAC requirements.
- Order additional support equipment.
- Work with HPE representative on system configuration and cables.
- Make final layout and review.
- Select key personnel and arrange training.
- Verify electrical service wiring installation.
- Verify additional support equipment installation.
Prior to Installation Tasks
- Inspect packaging for damage.
- Verify shipment contents against packing slip and SKUs.
- Complete the System Hardware Installation Checklist.
- Prepare checkpoints with sales representative or systems engineer regarding personnel, project plan, configuration, shipping, network information, environment, and support matrix.
Troubleshooting and error codes
| Problem | Possible Cause | Solution |
|---|---|---|
| Duplicate IP Address Issues | IP address conflict | Reconfigure IP addresses to avoid conflicts. |
| 3PAR StoreServ Storage Detection Issues | Network connectivity problems or configuration errors | Verify network connections, IP addressing, and firewall rules. Ensure the Service Processor can reach the storage system. |
| Remote Support Configuration Fails | Incorrect firewall settings or network configuration | Verify firewall rules allow communication to HPE support servers. Ensure correct DNS settings and proxy configurations if applicable. |
| Service Processor IP Setup Wizard Fails or Hangs | System resource issues or incorrect initial configuration | Restart the Service Processor and retry the setup wizard. Consult HPE support if the issue persists. |