Brand: HITACHI
Category: Camcorder
Document Type: Manual
Language: EN
Manual for DZMV380E
Uploaded: Aug. 10, 2025, 12:51 a.m.
Warranty Information
Consult the manual for specific warranty details regarding the product and its software.
- Recording: The camera allows recording even during playback without needing to search for the start position. New recordings do not overwrite existing data.
- Scene Selection: You can immediately play back desired recorded scenes without rewinding.
- Movie Creation: Use Disc Navigation to create original movies by deleting, moving scenes, and creating playlists.
- PC Editing: Create original DVDs by using the provided software to edit recorded content.
- Handling: Emphasizes careful handling of the LCD display and the camera to prevent damage. Avoid impacts, dust, water, and extreme temperatures.
- Storage: Store the device in a cool, dry place away from dust, strong magnetism, and intense vibrations. Detach the battery when storing for extended periods.
Troubleshooting and error codes
| Symptom | Cause and Correction | Reference page |
|---|---|---|
| No drive icon appears on PC. | The DVD video camera/recorder is not turned on. Check the power supply. Driver is not properly recognized. Turn PC off and on again. If the drive icon still does not appear, use "Refresh driver” in Device Manager to reinstall the driver. |
46 |
| A fatal exception 0A error occurs while installing USB driver in Windows® 2000 Professional. | It is recommended that you install Windows® 2000 Service Pack 3 or later. | — |
| Error occurs in playback of DVD video camera/recorder on PC. | Iferror occurs with USB connection, the transfer rate is not sufficient. It is recommended that you use a USB terminal conforming to USB2.0 when connecting the DVD video camera/recorder. | — |
| Application is not normally run on PC. | Turn the PC and DVD video camera/recorder off, and try again. | — |
| Error occurs during writing to DVD-R disc. | The temperature of DVD video camera/recorder is too high due to continuous operation. Disconnect the DVD video camera/recorder from PC once, remove the disc from the DVD video camera/recorder, and then turn it off. After a few moments, connect them again and write to a brand-new disc. |
— |
| Transfer of images stops. | Connect the DVD video camera/recorder to another USB terminal of PC. If your PC is a desktop type, it is recommended that you use USB terminal on the back of PC. If you are using USB2.0 extended card, it is also recommended that you install the newest version driver provided by each USB2.0 card maker. | — |
| DVD-RAM/R/RW drive built into PC cannot be used after the provided software has been installed. | This problem may be solved if the software related to DVD-RAM/R/RW of your PC is upgraded, or if the UDF driver is uninstalled. However, with Windows® 98 Second Edition / Me / 2000 Professional, uninstalling the UDF driver will make it impossible for the JPEG stills recorded on DVD-RAM of this DVD video camera/recorder to be read by the PC. |
— |
| DVD-R disc cannot be played back on DVD-MovieAlbumSE. | DVD-MovieAlbumSE does not support playback or data read on DVD-R disc: Use generally available DVD video playback software to play back DVD-R disc on PC. | 137 |
| Error appears when starting DVD-MovieAlbumSE. | Make sure that your PC display adapter (video card) conforms to DirectX8.1. | — |
| Video written to hard disk of PC cannot be edited on DVD-MovieAlbum copy tool. | DVD-MovieAlbum SE cannot edit DVD-VR data stored on hard disk of PC: Copy the data to another DVD-RAM disc and then edit it. | — |
| Movies are not recognized by application in PC. | Make sure the power switch of this DVD video camera/recorder is set to "VIDEO", "PHOTO" or "CARD PHOTO". | — |
| The DISC EJECT button is not valid when the DVD video camera/recorder is connected to PC. | While the DVD video camera/recorder is connected to PC, use Explorer to right-click the DVD video camera/recorder drive icon and execute "Eject". | — |
| The DVD-RAM drive of DVD video camera/recorder cannot be opened by PC Explorer or application. Error appears. Disc cannot be ejected. | If DVD-MovieAlbumSE is running, terminate it. | — |
| When the time stamp of file in DVD-RAM is viewed on PC, it is different from the actual recording time. | The file system of this DVD video camera/recorder is operated on Greenwich Mean Time (GMT), and time lag information has not been set. With Windows® as of January, 2003, the time stamp of file viewed on Explorer looks different from the actual recording time. The actual recording time will appear for date/time indication on playback screen. | — |
| When DVD-MovieAlbumSE is started, "Disc in Drive X: cannot be used" appears. | A disc other than DVD-RAM is loaded in drive: DVD-MovieAlbumSE cannot be used for media other than DVD-RAM. Click the "Preference" button in the dialog box, click the "Device Setting" tab to choose the drive where DVD-RAM disc is loaded in the "Drive Select" column, and then click "OK". |
— |
| An image that should have been recorded does not appear when DVD-MovieAlbumSE is started. | Click the "Preference" button at top right of DVD-MovieAlbumSE screen, click the "Device Setting" tab to choose the drive where DVD-RAM disc is loaded in the "Drive Select" column, and then click "OK". | — |
| "DISC ERROR" appears when releasing write-protect. | A disc that was write-protected using the write-protect setting tool (WPTOOL) equipped with the UDF driver on the CD-ROM provided with this DVD video camera/recorder cannot be released on this DVD video camera/recorder as is. Use the write-protect setting tool on PC to release the write-protect. | — |
| "USBNTMAP.SYS not found" appears while installing USB driver. | You have designated a folder which is different from that for Windows® when installing USB driver: Designate the correct folder. | — |
| No USB HS (high speed) connection even when USB2.0 card is used. | Make sure that you have already installed the driver provided with the USB2.0 card. You will need to install the driver provided by USB2.0 card maker in order to operate the USB2.0 card at HS (high speed). |
141 |
| Executing "Export" on DVD-MovieAlbumSE will interrupt reading midway. | • If stills are included in the range of "export”, it may take more time because data must be re-encoded and read. • If "Divide by Maker" is not chosen, it may take some time because data will be read while being re-encoded. |
141 |
| "Hardware Removal" results in error. | Exit Windows® once, and then disconnect the DVD video camera/recorder. If your PC uses Windows®2000 Professional, the problem may be solved if you install Windows® 2000 Service Pack 3 or later. | 159 |
| Power does not come on, or no operation occurs by pressing button. | Execute system reset (press the RESET button). Has the DVD video camera/recorder been subjected to impact? The DVD video camera/recorder could be damaged. Consult your dealer. |
161 |
| The date and time are incorrect. | Has the DVD video camera/recorder been left unused for a long period of time? The internal backup battery may be discharged: Charge it. |
49 |
| No scene can be deleted. | Is the cursor placed on the scene to be deleted? If the selected scene (framed in red) exists, that scene will be deleted even if you use yellow cursor to select any scene. Check the colors of cursors and bar graph on the thumbnail screen. |
94 |
| Disc cannot be removed. | Did you detach the battery or AC adapter/charger before setting the power switch to “POWER OFF"? Connect the battery or AC adapter/charger, set the power switch to "VIDEO" and then "POWER OFF", and remove the disc. |
41, 46 |
| DVD video camera/recorder cannot be operated from remote control. | Is the remote control pointed at the infrared receiver on DVD video camera/recorder? Point it at the infrared receiver to operate the DVD video camera/recorder. Is the infrared receiver on DVD video camera/recorder exposed to direct sunlight or strong fluorescent light, etc.? The remote control cannot operate the DVD video camera/recorder when strong light strikes the infrared receiver. Adjust the place or angle of the DVD video camera/recorder. Is there battery in the remote control? Also check the polarities of battery. The battery could be dead: Try replacing it. Is the DVD video camera/recorder powered? Turn it on. |
36, 35, 46 |
| Disc cover cannot be closed. | Is disc correctly inserted? Was disc inserted from wrong direction? Remove the disc and then reinsert it. |
42 |
| Operating sound is heard cyclically. | This sound is heard because the disc is cyclically operated and does not indicate a fault. | — |
| Some vibrations are felt or slight sound is heard from mechanism. | These vibrations or sound are caused by disc drive: This does not indicate a fault. | — |