Brand: HITACHI
Category: Refrigerator
Document Type: Manual
Language: EN
Brand: HITACHI
Category: Refrigerator
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 6:24 p.m.
| Problems | Point to be checked | Detailed Check Points and Countermeasures |
| Does not cool at all. | • Is the power plug supplied ? | • Did the power cord get unplugged ? • Was a fuse or circuit breaker tripped ? Was there a power outage? |
| Does not cool properly. | • Was the refrigerator just installed? | • Up to approximately 4 hours is required until your refrigerator cools properly. In the summer, up to 24 hours may be required. |
| • Confirm that the refrigerator was installed properly. | • Is your refrigerator in contact with direct sunlight? Is there a heat producing device such as a gas stove nearby? • Is there sufficient open space around your refrigerator? (P.5) |
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| Food in the refrigerator compartment and vegetable compartment freezes. | • Is the freezer compartment temperature set to -16 °C or -15 °C, and is the refrigerator compartment temperature set to 6 °C or 7 °C ? | • Set the freezer compartment temperature to -19 °C or -18 °C, and set the refrigerator compartment to 3 °C or 4 °C. (P.8) |
| • Is there too much food in the refrigerator? • Are there any hot items inside ? • Is the cold air outlet blocked by any food items? (P.6) |
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| • Check the inside of the refrigerator. | • We recommend that you open and close the door quickly, and open and close it as little as possible. | |
| • Is the door being opened frequently? • Is the door touching food and not completely closing? • Is there anything such as a plastic bag caught between the door gasket and the refrigerator main body, or are there any gaps? |
• Confirm that there are no gaps when the door is closed. • When the door is closed, be sure that no food or plastic bags are caught between the door and the refrigerator main body. |
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| Is it a hot summer day? | • Set the temperature inside the freezer compartment to -22 °C or -21 °C, and inside the refrigerator compartment to 2 °C or 3 °C. • On very hot days, the cooling capacity could decrease, ice cream could become soft, and the temperature in the door pockets could increase. (P.8) • Avoid opening and closing the door as much as possible. (P.9) |
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| Condensation (or frost) is forming. | • Because the freezer compartment has priority to be cooled during "Quick Freezing" operation, the temperature inside the refrigerator compartment could increase. • Is the temperature for the refrigerator compartment set to 1 °C or 2°C? • Is the ambient temperature 5 °C or less? |
• Change the temperature setting for the refrigerator compartment to 3 °C to 5 °C. When set to 1 °C to 2°C, food might freeze. • If the temperature in the refrigerator compartment is set to 6 °C or 7 °C, food is less likely to freeze. (P.8) |
| • Has any moist food been placed in front of the cold air outlet or at the back of a refrigerator shelf? • Is any moist food being stored such that it is touching the back left wall of the refrigerator compartment? |
• Moist food might freeze, so do not place it in front of the cold air outlet or at the back of a refrigerator compartment shelf. • Because the food is touching the freezer compartment partition whose temperature is comparatively low, the food might freeze. Either increase the temperature setting or move the food away from the compartment partition a little. (P.6) |
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| • When the humidity is so high, condensation might form on the outside of the unit, on the door gasket, or on the door. Also, after the door is opened and closed, the cold air might make the door surface fog up. This is not unusual. | • Wipe it off with a dry cloth. • Condensation is less likely to form if the temperature setting for the freezer compartment is changed to -18 °C to -15 °C. (P.8) |
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| • Is condensation forming on the vegetable compartment drawer? | • This is because high humidity is maintained inside the drawer to prevent vegetables from drying out and to increase their life. Wipe with a dry cloth. |
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| Water is collecting either inside the refrigerator or on the floor. | • Is the door securely closed ? | • If there are any gaps between the door and the refrigerator main body, not only will the temperature inside increase, but condensation or frost could also form. Please close the door securely. |
| • Is the door opened for a long time or opened and closed frequently? Is the door touching food, etc., and not closing completely? • Did any water in a plastic bottle spill? |
• Decrease the number of times the door is opened and closed, and open and close the door quickly. • If the door is not closed completely, condensation drips onto the inside of the refrigerator or on the floor. Please close the door completely. • Store bottled water so it does not spill. |