Brand: Honeywell
Category: Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for HED2PER3
Uploaded: Nov. 21, 2025, 8:31 p.m.
Manual Publish Date: 2018-10-01
Warranty Information
Refer to the product warranty for repair or replacement terms during the warranty period.
This document provides instructions for accessing, configuring, and operating the Performance Series IP cameras. It covers key features, accessing the camera via IPC Tool and web browser, logging in, viewing live video, playing back recorded video, configuring camera and network settings, video analytics, storage, system settings, viewing system information, and troubleshooting. The manual also includes specifications for various camera models.
Troubleshooting and error codes
| Issue | Possible Cause | Solution |
|---|---|---|
| Camera not found in IPC Tool | Camera is not powered on. | Ensure the camera is powered on. |
| Cannot access camera via web browser | Incorrect IP address entered. | Verify the camera's IP address and enter it correctly. |
| Live view is not displayed | Browser plug-in not installed or outdated. | Install or update the browser plug-in. |
| Recorded video is not playing | Incorrect playback settings. | Check recording schedule and file format. |