Brand: Honeywell
Category: Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for Honeywell 30 Series
Uploaded: Nov. 21, 2025, 8:01 p.m.
Manual Publish Date: 2021-06-01
Warranty Information
Subject to terms and conditions, Honeywell will repair or replace defective products free of charge during the warranty period.
This manual provides instructions for accessing, configuring, and operating Honeywell 30 Series IP cameras. It covers installation of the Unified Tool, network setup, camera configuration, video analytics, storage, system settings, viewing system information, and troubleshooting. Key features include Day/Night mode, video parameter setup, motion detection, camera tampering detection, people detection, WDR, IR night vision, fisheye dewarping, and various network protocols. The cameras support Power over Ethernet (PoE) and local storage on microSDHC cards.
Troubleshooting and error codes
| Issues | Solutions |
|---|---|
| Cannot play downloaded file | Use the player located on the CD that came with your camera. |
| IR video is poor. | Ensure that the power supply is adequate. An inadequate power supply may not be able to support the IR lights. |
| Ensure that the objects to be illuminated are within the camera's IR range. | |
| Cannot install/log in to web client. | Ensure that your browser's security settings allow ActiveX controls. |
| Ensure that you have a valid network setup and that you are using the correct login user name and password. | |
| Water leaking into camera housing. | Do not unscrew the air tight hole. |
| Power supply is unstable. | Use of a UPS power supply is strongly recommended. |
| The page of changing password is lost. | Change the password of the camera in IPC Tool. |
| IP address of the camera is shown as 0.0.0.0 in IPC Tool | Configure the IP address settings of the camera and the computer in the same segment. |
| Recommended scenario for intrusion/people detection in indoor environment | • General scenario: Camera Height: 2M Angle: point to the ground with 15 degree Distance to target people: 3M • BW mode scenario: Camera Height: 2M Angle: point to the ground with 15 degree Distance to target people: 2M |