Brand: Honeywell
Category: Printer
Document Type: Manual
Language: EN
Manual for PX940
Uploaded: Nov. 21, 2025, 9:25 p.m.
Chapter 1 - Get Started
This section introduces the PX940 industrial printer series, detailing its features such as USB host and device ports, support for various printer command languages (Fingerprint, Direct Protocol, IPL, ZSim, DPL, Smart Printing), and a 3.5-inch full-touch screen display. It also covers the printer's back view with ports and power connections, the function of the Print button, and the Ready Screen. The chapter guides users through navigating the Main Menu, accessing programs, settings, tools, and wizards for configuration and calibration.
Chapter 2 - Set Up the Printer
This chapter provides instructions on setting up the printer, including powering it up via a startup wizard. It details how to calibrate the touch screen using the printer website or the touch panel, and explains how to load various types of media (tear-off, rewind, peel-off, fanfold). The manual also covers loading and removing the ribbon, printing a test label, and adjusting printhead pressure and toggle position for optimal print quality.
Chapter 3 - Connect the Printer
This section focuses on connecting the printer to a PC using serial or USB cables, and to a network via Ethernet or Wi-Fi. It explains how to configure Bluetooth communications from both the web page and the Main Menu, install printer drivers, and use the USB host port for connecting peripheral devices like keyboards and barcode scanners.
Chapter 4 - Configure the Printer
This chapter guides users through configuring printer settings using various methods: the printer web page, Main Menu, PrintSet 5, Print Set MC, and programming commands. It covers restricting access to menus, uploading files (fonts, images, applications) via the web page or USB storage, changing the background image for the Ready Screen, and managing printer profiles. Customizing the printer web page appearance is also discussed.
Chapter 5 - About the Verifier
This chapter details the verifier's functionality in commercial barcode printing, including setup, calibration using a calibration card, and handling instructions for the card. It explains verifier settings such as Verification Type, Passing Grade, Aperture, Maximum Consecutive Failures, and Verification Failure Action. The manual also covers saving failed label images, void patterns, print modes, supported barcode symbologies, orientations, sizes, verification length, and the printer's behavior after error recovery.
Chapter 6 - Troubleshooting
This chapter addresses common issues and their solutions. It covers accessing system information and statistics via the printer web page, checking the printer odometer, and configuring maintenance alerts. The guide provides detailed tables for error alerts and solutions, verifier error alerts, and troubleshooting print problems, verifier issues, and networking problems. It also includes procedures for restoring printer defaults via the web page, Main Menu, or a hardware-based reset, and for upgrading printer firmware.
Chapter 7 - Maintenance
This chapter provides instructions on maintaining the printer by cleaning various parts such as the printhead, verifier, media path, and exterior. It details the process of cleaning the printhead using a cleaning card and also cleaning the front sensor. Procedures for replacing the printhead, platen roller, calibrating the label taken sensor, and adjusting label gap and black mark sensors are also included.
Chapter 8 - Product Specifications
This chapter lists the printer's technical specifications, including printer and environmental specifications, supported command languages, print sensors, network services, and fonts (resident and downloadable). It also details supported font types and printed barcode symbologies (1D and 2D), as well as graphic file types.
Appendix A - Default Settings
This appendix provides a comprehensive list of the printer's factory default settings for communications (Serial Port, Ethernet, Bluetooth), media, print quality, system settings (General, Display/Audio, System I/O), and verifier settings.
Appendix B - Print Labels with INPrint
This appendix explains how to use the INPrint page and print labels by entering information in web forms through the printer's web page.
Appendix C - Accessories and Options
This appendix lists the available printer accessories and options, such as Wi-Fi modules, interface boards, and the verifier calibration card.
Troubleshooting and error codes
| Error Alert | Solution |
|---|---|
| Label Not Taken | Printing has been stopped because a label is obstructing the label taken sensor. Remove the label to resume printing or try LTS sensor calibration to clear this error. |
| Printhead Lifted | Lower the printhead. |
| Front Arm Lifted | Lower Front Arm |
| Out of Ribbon | Load ribbon in the printer. |
| Out of Media | Load media in the printer. |
| Ribbon Low | The diameter of the remaining roll of media is lower than the specified value in the Ribbon Low Diameter setting. Replace the ribbon. |
| Media Low | The diameter of the remaining roll of media is lower than the specified value in the Media Low Diameter setting. Replace the media. |
| Ribbon Installed | The printer is configured as a direct thermal printer and thermal transfer ribbon is installed. Remove the ribbon or configure the printer for thermal transfer media. |
| Printer in Pause Mode | A print job is paused from the front panel. Press the Print button to resume printing. |
| Printer in Menu Mode | A user entered a menu from the front panel. Press the Home button to return to the Ready screen. |
| Application Break | Fingerprint only. An application breaks uncontrolled. |
| Print Job Complete | A print job has been successfully completed. |
| Odometer (Printer) | The printer has reached a limit set in the Odometer (Printer) setting in Maintenance Alerts for the amount of media to print before being alerted. |
| Odometer (Printhead) | The printhead has reached a limit set in the Odometer (Printhead) setting in Maintenance Alerts for the amount of media to print before being alerted. |
| Odometer (User Resettable) | The printer has reached a limit set in the Odometer (User Resettable) setting in Maintenance Alerts for the amount of media printed since the last reset. |
| Printhead Too Hot | The printhead is overheated and needs to cool down. Wait for printing to resume automatically. |
| Printhead Not Detected | The printer is not detecting the printhead. Check to make sure the printhead is installed and that the printhead cable is firmly connected to the printhead. |
| Faulty Dot | The printhead has reached the number of faulty dots set in the Faulty Dots setting in Maintenance Alerts. You may need to replace the printhead. |
| Replace Printhead | The printer has reached a limit set in the Replace Printhead setting in Maintenance Alerts for the amount of media to print before replacing the printhead. Replace the printhead. |
| Clean Printhead | The printer has reached a limit set in the Clean Printhead setting in Maintenance Alerts for the amount of media to print before cleaning the printhead. Clean the printhead. |
| Upgrading Firmware | The printer is going to start upgrading the firmware. Do not try to send anything to the printer. |
| Printer is Rebooting | The printer is going to restart. Wait until the printer is ready before attempting to communicate with it. |
| Started | The printer is in the process of starting up. |