Brand: Honeywell
Category: Scanner
Document Type: Manual
Language: EN
Manual for Thor™ VX9
Uploaded: Nov. 21, 2025, 9:01 p.m.
Warranty Information
Warrants products to be free from defects in materials and workmanship for 1 year from shipment.
The Thor VX9 is a rugged, vehicle-mounted PC with a Microsoft Windows operating system. It supports wireless data communications and features a color display with touch-screen capabilities. The device can be used with various operating systems, including Windows 7 Professional, Windows XP Professional, Windows Embedded Standard, and Windows XP Embedded. Setup involves hardware and software configuration, including network connectivity and terminal emulation parameters. The manual details various hardware components, software setup, wireless network configuration options, key maps, specifications, and customer support information.
Troubleshooting and error codes
| Problem | Solution |
|---|---|
| The computer won’t start. | Make sure you’ve attached the power cord properly and that you have the power switch in the On position. Make sure the wall outlet (for AC-DC adapter) is working or the vehicle battery is charged. Check all inline fuses and replace if blown. Make sure the vehicle battery is connected properly to the Thor VX9 power cable. |
| No characters generated on keypress. | Verify that all keyboard cables are securely attached and that any set screws on the cable/adapter are tightened. |
| Get an unexpected character or function when pressing some keys. | Reboot the machine to return to its original setting. If the problem continues refer to Key Maps (page 6-1) for correct key combinations. |
| The 2nd key on the keyboard remains active and does not toggle on and off when another key is pressed. | Press the SP key or an arrow key to release the 2nd state. Contact Technical Assistance (page 8-1) if the problem continues. Note: The 95-key keyboard does not have 2nd key functionality. |
| The keyboard locked and you cannot use Ctrl + Alt + Del to reboot. | Press and hold the power button to shutdown then press again to restart the computer. |
| The display is unreadable. | Verify the Display setting in the Microsoft Windows Control panel. The display settings should be set to High Color (16 bit) and 800 by 600 pixel resolution. It may be necessary to reboot in Safe Mode to change the display settings if the screen is unreadable. See Bypassing Microsoft Windows Startup (page 4-19). |
| Touch screen taps are unresponsive. | Recalibrate the touch screen. Select Start > Programs > UPDD > Calibrate. |
| Touch screen is not working | View the UPDD settings (Start > Programs > UPDD > Settings). With Hardware selected, the screen should say: Handling whole desktop Connected to COM3 If this is correct, click on the Calibrate button and calibrate the touch screen. If the hardware area is blank, add a new device. Chose “LXE, AHL serial”, set desktop to “whole” and set the serial port to “COM3”. Click on the calibrate icon to complete the process. Contact your Technical Assistance (page 8-1) if the device choice does not include a listing similar to the one above. |