Brand: Honeywell
Category: Security System
Document Type: Installation Guide
Language: EN
Available Languages: EN , ES
Installation Guide for IGSMV4G/IGSMVCN4G
Uploaded: Nov. 21, 2025, 8:48 p.m.
Warranty Information
Refer to www.honeywell.com/security/hsc/resources/wa for the latest warranty information.
The IGSMV4G/IGSMVCN4G communicator offers advanced security features. It communicates via Internet and GSM, with SMS as a backup. It supports two-way voice, upload/download of control panel data, and remote services. The device can operate in ECP, Zone Trigger, 4204 Mode, or Two-4204 Mode. It includes supervision features to detect network and communication failures.
Troubleshooting and error codes
| Possible Errors | Testing Redir x FAIL before Gtwy |
|---|---|
| Description | While tracing the connection to Redir x, the trace fails before ever reaching the local gateway (router). |
| Possible Errors | Testing Redir x FAIL at Gtwy |
| Description | While tracing the connection to Redir x, the trace fails after reaching the local gateway (router). |
| Possible Errors | Testing Redir x FAIL at Pvt IP |
| Description | While tracing the connection to Redir x, the trace fails after reaching the private IP. |
| Possible Errors | Testing Redir x FAIL on IP Addr |
| Description | While tracing the connection to Redir x, the trace fails after reaching the public IP. |
| Possible Errors | Redir x ERR:Proxy 18 |
| Description | After a successful trace to Redir x, the test of the network service timed out without a response. |