Brand: HP
Category: Computer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for 730504-001
Uploaded: Nov. 21, 2025, 8:17 p.m.
Manual Publish Date: 2013-11-01
Warranty Information
Warranty information can be accessed through Help and Support or ordered from HP.
- Connect to the Internet by setting up a wired or wireless network.
- Get to know your computer's features and navigation methods.
- Find installed software by selecting Start > All Programs.
Troubleshooting and error codes
| Issue | Possible Solution |
|---|---|
| The computer is unable to start up | Check AC outlet, use only approved AC adapter, ensure secure power connections. |
| The computer screen is blank | Check if the computer is in Sleep state (press power button to exit). Ensure the computer screen is set to display. Use Fn+F4 to switch display modes. |
| Software is functioning abnormally | Restart the computer by selecting Start > Shutdown > Restart. |
| The computer is on but not responding | Press and hold the power button for at least 5 seconds. Disconnect external power and remove battery if necessary. |
| The computer is unusually warm | Ensure vents are not blocked. Use on a hard, flat surface. Avoid soft surfaces or blocking airflow. |
| An external device is not working | Turn on the device, check connections and power, ensure compatibility and updated drivers. |
| The wireless network connection is not working | Check wireless device power, antenna obstructions, modem/router connections, and try reconnecting cables. |
| A disc does not play | Close programs, log off internet, insert disc properly, clean disc, check for scratches, disable Sleep mode. |
| A movie is not visible on an external display | Press Fn+F4 to switch displays. Configure monitor settings to make the external display primary. |
| The process of burning a disc does not begin, or it stops before completion | Close all programs, turn off Sleep mode, use the correct disc type, insert properly, try a slower write speed. |