Brand: HP
Category: Computer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for EliteDisplay E24d G4
Uploaded: Nov. 21, 2025, 8:23 p.m.
Manual Publish Date: 2019-11-01
Warranty Information
This manual references warranty information in the "Product Notices" and "Safety & Comfort Guide."
The user guide provides instructions for setting up and using the HP EliteDisplay E24d G4 monitor. It covers important safety information, product features, connecting cables, adjusting the monitor, and troubleshooting common issues. The guide also includes technical specifications and accessibility information. Key operations include attaching the stand, connecting video and USB devices, adjusting tilt, swivel, and height, and pivoting the display. Power management features and energy saving are also detailed.
Troubleshooting and error codes
| Issue | Possible cause | Solution |
|---|---|---|
| Data transfer speeds through USB or Ethernet are slow. | The docking monitor is set to Power Saver mode. | Disconnect the docking monitor from the computer, and then reconnect it. Set Power Mode to Performance in the OSD. |
| Headphones or other audio devices connected to the docking station do not produce sound. | Multiple high-resolution monitors are connected to the docking station. | Disable high-resolution mode or disconnect a monitor. |
| A microphone connected to the docking station does not work. | An audio device is connected to the headphone jack on the docking monitor, but the docking station is not the default audio device. | Set the docking monitor as the default audio device in the computer settings, or connect the audio device to the computer. |
| The graphics application does not detect the external monitor. | A microphone is connected to the docking monitor, but the docking station is not the default audio device. | Set the docking station as the default audio device in the computer settings, or connect the microphone to the computer. |
| The external monitor cannot be set as the primary monitor when using some Intel graphics applications. | Some graphics applications do not detect external monitors connected to the docking station. | Configure the external monitor. |
| Resolution does not look correct for the extended monitor. | Older Intel graphics applications do not support setting the external monitor as the primary monitor. | Download the latest Intel drivers from http://www.hp.com/support. |