Brand: HP
Category: Computer
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7:31 p.m.
Manual Publish Date: 2011-05-01
Information about HP product warranties can be found on the HP warranty information website.
| Problem | Cause | Solution |
|---|---|---|
| Can't connect to the embedded SMI-S Array provider | SMI-S protocol is not enabled | Log in to the array as manage and type: set protocol smis enabled |
| HTTP Error (Invalid username/password or 401 Unauthorized) | User preferences are configurable for each user on the storage array. | Check that the user has access to the smis interface and set the user preferences to support the smis interface, if necessary. See SMI-S configuration on page 146 for instructions on how to add users. Also verify the supplied credentials. |
| Unable to connect via HTTP on port 5988 | SMI-S Array provider only supports HTTPS (Secure Socket Layer) communication on port 5989. | Contact technical support for instructions |
| Want to connect securely as user name my_xxxx | Need to add user | Log in to the array as manage. Type create user level manage my_xxxuser and then type set user my_xxxuser interfaces wbi,cli,smis |
| Can't discover via SLP | SLP multicast has limited range (known as hops) | Move the client closer to the array or set up a SLP DA server or using unicast requests. |
| I can't determine if SMI-S is running | Initial troubleshooting | Install wbemcli on a Linux system by typing apt-get install wbemcli. Type wbemcli -nl -t -noverify ein 'https://manage:! manage@:5989/root/hpq:cim_computersystem' |