Brand: HP
Category: Digital Camera
Document Type:
Language: EN
Available Languages: EN , ES
Uploaded: Aug. 9, 2025, 11:53 p.m.
Refer to the manual for specific warranty details, as they are not explicitly stated in the provided pages.
| Problem | Possible causes | Solution |
|---|---|---|
| Camera does not turn on | The battery has been depleted. The battery is not inserted correctly. |
Recharge the battery. Correctly reinstall the battery. |
| Camera turns off suddenly during operation | The batteries have been depleted. | Recharge the battery. |
| The picture is blurred | [OIS] appears when taking pictures. | Turn on OIS feature. |
| Images and video files cannot be saved | The SD memory card is full. The memory card is locked. |
Use another memory card or delete unnecessary files. Unlock the memory card. |
| Images will not print from the connected printer | The camera is not connected to the printer correctly. The printer is not PictBridge compatible. The printer is out of paper or ink. The printer paper is jammed. |
Check the connection between the camera and printer. Use a PictBridge compatible printer. Load paper into the printer or replace the ink cartridge in the printer. Remove the jammed paper. |
| Saving data to memory card is slow | Using a memory card below Class 4 may result in slower recording times. | Use an SD card with write Class higher than 4 to improve performance |
| Cannot write to the memory card | The SD memory card has been locked. The camera may experience trouble recording HD movies to SD cards with a rating lower than Class 4. |
Release the write lock of the memory card or replace with another card. Use an SD card with write Class higher than 4 to improve performance |
| Too many movies to process | The number of pictures or folders in the SD memory card exceed the specifications, so the playback of data folder can not be displayed. | Delete unwanted files. |