Brand: HP
Category: Digital Camera
Document Type: Manual
Language: EN
Brand: HP
Category: Digital Camera
Document Type: Manual
Language: EN
Uploaded: Nov. 21, 2025, 7:02 p.m.
Manual Publish Date: 2013-01-01
HP shall not be liable for technical or editorial errors or omissions contained herein.
| Situation | Solution |
|---|---|
| Camera will not turn on | Battery power is low. Recharge the battery. |
| Camera is frozen | Press Power button for 5 sec. to turn off. Press Power button twice to turn on. |
| Camera cannot record | No SD card, card is not seated, or card is full. SD is not recognized. Format the SD card using HP Ucam or try another SD card. |
| Camera not found | Turn on camera, switch to Direct Mode. Press "Refresh" on mobile or PC to scan again. |
| Forgot camera password | Press both Mode and Record buttons for 4 sec. to reset the camera password, if used. |
| No live view on mobile | Move camera closer to mobile device. |
| Flickering segments on live view | TV system setting (50Hz/60Hz) is incorrect. |
| Cloud connection error | AP or mobile Hotspot is not on. No Cloud AP or Cloud AP SSID/Password is incorrect. Camera is not in wireless area or, weak signal. Move camera closer to AP or mobile Hotspot. No Cloud account, or account info incorrect. No internet or Cloud server is not accessible. Cloud service may be blocked by network firewall. |