Manual for Photosmart R927

Manual for Photosmart R927

Brand: HP

Category: Digital Camera

Document Type:

Language: EN

Uploaded: Aug. 9, 2025, 11:55 p.m.

Warranty Information

Refer to product documentation or HP's website for warranty details and options.

This guide covers the HP Photosmart R927 Digital Camera. It includes sections on getting started, taking pictures and recording video clips, reviewing images and video clips, using various menus like Design Gallery, transferring and printing images, and product support.

Key operations include:

  • Getting Started: Installing the battery, charging it, turning on the camera, setting language, region, date/time, and formatting memory cards.
  • Taking Pictures: Using Live View, framing subjects, focusing, and taking still pictures or recording video clips.
  • Reviewing Images: Viewing thumbnails, magnifying images, deleting images, and viewing slideshows.
  • Menus: Utilizing the Design Gallery, Photosmart Express, and Setup Menus for various camera functions.
  • Transferring & Printing: Connecting to a computer, transferring images, and printing options.
  • Support: Finding helpful websites and getting assistance for product-related issues.

Troubleshooting and error codes

Problem Possible Cause and Solution
The camera responds sluggishly when trying to review images. See Storage on page 55 and Memory capacity on page 56 for tips about memory cards.
Video recording terminates abruptly. The video is saved successfully, but it is shorter than expected.
  • Choose a lower resolution/compression combination for the video (see Video Quality under Using the Capture Menu on page 20).
  • Replace your memory card with a faster card. Look for cards marked High Performance, Pro, Ultra, or High Speed.
Video recording terminates abruptly and the video will not play back. Reformat the card (see Install and format an optional memory card on page 8).
The camera gets warm (or even hot) to the touch. This is normal. However, if anything seems out of the ordinary, turn off the camera, remove it from the dock, and allow the camera to cool. Then examine the camera and the battery for signs of possible damage. For best image quality, turn off the camera when not using. Always store the camera in a cool place.
My camera stalls when establishing a connection to the computer.
  • Ensure that the USB cable is properly connected to the camera dock and computer.
  • Try connecting the USB cable to another USB port on the computer.
  • Turn the camera off, then on again. If that does not fix the problem, reset the camera (see Resetting the camera on page 43).
  • If the problem persists, contact HP Support (see Product support on page 48).
I cannot transfer images from the camera to my computer.
  • Either install the HP Photosmart Software (see Install the software on page 9), or see Transferring images without HP Photosmart Software on page 35.
  • Set your camera to act as a Disk Drive (see Connecting to the computer on page 36).
I get an error message when transferring images to my computer. A power surge or electrostatic discharge may have affected the camera. Close the HP Photosmart Transfer Software, remove the camera from the dock, and reset the camera (see Resetting the camera on page 43). Then restart the image transfer process (see Transferring images with HP Photosmart Software on page 35).
My camera shuts down unexpectedly, or displays a “Bad Data Access Error" message on the Image Display.
  • A power surge or electrostatic discharge may have affected the camera. Remove the battery and reset the camera (see Resetting the camera on page 43). Then reinstall the battery and turn on the camera.
  • If that does not work, try replacing the battery.
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