Brand: HP
Category: Digital Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Manual for R967
Uploaded: Nov. 21, 2025, 7:07 p.m.
Warranty Information
No specific warranty period is mentioned in the provided pages.
Getting Started
- Camera controls: familiarize yourself with buttons and functions on the top, front, and bottom of the camera.
- Setup: Install battery, charge it, turn on the camera, select language, region, date, and time. Install optional memory card and software.
- Taking Pictures: Learn to take still pictures and record video clips using Live View, framing subjects, and using the shutter button.
- Reviewing: View and manage images and video clips using the Playback Menu.
- Enhancing Images: Utilize the Design Gallery Menu for artistic effects, color modifications, borders, red-eye removal, and cropping.
- Transferring & Printing: Move images to a computer using HP software or directly. Print images from the camera.
- Using HP Photosmart Express: Tag favorites, print, buy prints online, and share images.
Troubleshooting and error codes
| Issue | Possible Solutions |
|---|---|
| Images are missing on my camera. | Remove memory card and check internal memory. Transfer images to memory card if necessary. |
| Power light is on, but Image Display is off, or camera is stuck. | Press Live View/Playback button. Reset the camera. |
| Camera responds sluggishly when trying to review images. | Refer to Storage and Memory capacity for tips about memory cards. |
| Video recording terminates abruptly. | Choose a lower resolution/compression for video. Use a faster memory card. |
| Video recording terminates abruptly and will not play back. | Reformat the card. |
| The camera gets warm (or even hot) to the touch. | This is normal. Turn off, cool down, and check for damage if unusual. Store camera in a cool place. |
| Camera stalls when connecting to computer. | Ensure USB cable is properly connected. Try a different USB port. Turn camera off/on. Reset camera. Contact HP Support if problems persist. |
| Cannot transfer images from camera to computer. | Install HP Photosmart Software or transfer without it. Set camera as Disk Drive. |
| Error message when transferring images. | Power surge or electrostatic discharge may have affected camera. Close software, remove camera, reset camera. Restart transfer. |
| Camera shuts down unexpectedly or shows “Bad Data Access Error”. | Power surge or electrostatic discharge. Remove battery, reset camera, reinstall battery. Try replacing battery if issue persists. |
| Problem installing or using HP Photosmart Software. | Ensure computer meets minimum system requirements. Refer to HP Customer Care website. |