Brand: HP
Category: Digital Camera
Document Type:
Language: EN
Brand: HP
Category: Digital Camera
Document Type:
Language: EN
Uploaded: Aug. 9, 2025, 11:54 p.m.
Manual Publish Date: 2012
None
| Symptom | Cause | Solutions / Corrective Actions |
| The power does not come on. | The battery is not inserted. The battery is exhausted. |
Insert the battery correctly. Recharge the battery. |
| The battery runs out quickly. | The battery is not fully charged. The battery is not used for an extended period of time after being charged. |
Fully charge the battery and use it until it is discharged before you recharge it again. This maximize the performance and lifetime of the battery. |
| The battery or camera feels warm. | Long period of continuous use of the camera or the flash. | --- |
| Even if press the shutter button, the camera does not take a picture. | The shutter button is not pressed all the way down. The memory card does not have any free capacity. The memory card is write-protected. |
Press the shutter button all the way down. Insert a new memory card, or delete unwanted files. Remove the write-protection. |
| Photos do not appear on the LCD monitor. | LCD monitor is dark. | Adjust the brightness of the LCD monitor in the menu. |
| Although it is set to auto focus, it does not focus. | The lens is dirty. The distance to the subject is smaller than the effective range. |
Wipe clean with a soft, dry cloth or lens paper. Get your subject within the effective focus range. |
| The contents on the memory card cannot be played back. | You played back a memory card that was not formatted by this camera. | Insert a memory card that was formatted on this camera. |
| Files cannot be deleted. | The file is protected. The memory card is write-protected. |
Cancel protection. Remove the write-protection. |
| Even when the camera's buttons are pressed, it does not operate. | The battery is running low. | Recharge the battery. |
| The date and time are wrong. | The correct date and time is not set. | Set the correct date and time. |
| Cannot download photos or videos | The free space on the hard disk in your computer may be insufficient. No power supply. |
Check whether the hard disk has space for running Windows, and if the drive for loading image files has a capacity at least that of the memory card inserted in the camera. Recharge the battery. |