Brand: HP
Category: Digital Camera
Document Type: Manual
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:17 p.m.
Manual Publish Date: 2012-01-01
Warranty void if damaged by external factors, incorrect usage, or unauthorized repair.
| Problem | Possible Cause | Solution |
|---|---|---|
| Cannot power on the Camcorder. |
1. Battery is not inserted correctly. 2. Battery is exhausted. |
1. Please insert battery correctly. 2. Recharge the Battery. |
| Camera shutdown suddenly. |
1. Power saving mode already activated. 2. Battery exhausted. |
1. Please turn on the power again. 2. Recharge the Battery. |
| Photos are not stored in the memory. | The camcorder was Powered off before it completed storing the images. | Be sure the Battery is charged and do not power off the camcorder until 5 seconds after a video of photo is recorded. |
| Camera shutdown when using Self-timer shooting picture. | Battery exhausted | Recharge the Battery. |
| Images are out of focus | Object exceeds the range of focus or camcorder was not still during recording. | Keep subjects within range and reduce camcorder movement. |
| Unable to use the external memory card. |
1. Memory card is Protected. 2. Memory card contains non-DCF images taken by other cameras. 3. Memory card type or format not supported. |
1. Unlock the memory card. 2. Reformat the memory card. Please make sure to backup the file before reformatting memory card. 3. Use only SD, SDHC or micro SD memory cards. |
| All Buttons can not work or camera hangs. | Short circuit occurred when connecting the camera to other device. | Remove the Battery and re-insert after 10 seconds. |
| Battery power was okay when the camcorder was new, but now lasts only a few minutes. | Rechargeable Batteries do wear out after a year or longer. | Replace the NP-60 battery with same type (mAh rating 1050 and 1700). |