Brand: Huawei
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Quick Start Guide for C6620-Z23
Uploaded: Nov. 21, 2025, 8:48 p.m.
Manual Publish Date: 2019-03-07
Warranty Information
Offers a 12-month hardware warranty and 3-month software media warranty.
The document provides a comprehensive guide for installing and configuring Huawei network cameras. It covers unpacking, component identification, and detailed steps for various installation methods like pole-mounted, wall-mounted, and ceiling-mounted. The guide also explains cable connections, waterproofing, and basic setup through the web client, including network and platform connection settings. Finally, it includes a troubleshooting section and warranty information.
Troubleshooting and error codes
| Issue | Troubleshooting Step |
|---|---|
| PTZ dome camera cannot perform self-check after being powered on. | Check whether the power cable is loose. If the power cable is loose, reconnect the power cable. |
| Internet Explorer displays "There is a problem with this website's security certificate." | Click Continue to this web (not recommended) to continue browsing this website. Then, install the root certificate or upload your own certificate. |
| Forgot admin user password. | Hold down the Reset button for at least 5s to restore the camera to factory defaults. |
| "Heating..." message displayed during live video. | If the IPC is started in a low-temperature environment, it may enter low-temperature protection mode. The message will disappear when the temperature rises. |