Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 7 p.m.
The camera has a warranty of at least 12 months from Huawei, subject to the sales contract.
| Question | Answer |
|---|---|
| Q: After you enter the camera IP address in the address box and press Enter, the Internet Explorer displays "There is a problem with this website's security certificate." | A: Click Continue to this web (not recommended) to continue browsing this website. Then, install the root certificate or upload your own certificate. For details, see the Configuration Guide. |
| Q: After the root certificate is installed, the Internet Explorer still displays "There is a problem with this website's security certificate." After you click Continue to this web (not recommended) to access the login page, the "Certificate Error" message is displayed in the address box. | A: Choose Settings > System > Configuration Management > Certificate Management, and upload a valid certificate. After the certificate is uploaded, restart the browser. |
| Q: What can I do when the message "Your request for URL has a security risk. You can access this URL by clicking the Continue, I accept this risk. button. If you make this choice, it means that you accept this risk." is displayed during a login attempt? | A: Choose Tools > Internet Options, click the Connections tab, click LAN Setting, and deselect Use a proxy for your LAN. |
| Q: The message "Heating..." is displayed while the live video can be properly viewed. | A: If the camera is started in low-temperature environment, the camera may enter the low-temperature protection mode. In this case, the message "Heating..." will be displayed on the live video. When the temperature of the camera rises, the message will disappear. |
| Q: What can I do if files or the SDC Web Control cannot be downloaded? | A: In Internet Explorer, choose Tools > Internet Options > Advanced and click Reset to restore the default browser settings. Then restart the computer and log in to the web client again. |