Manual for IPC1801-Z36&2802-Z18&5802-Z20 V100R001C03SPC600

Manual for IPC1801-Z36&2802-Z18&5802-Z20 V100R001C03SPC600

Brand: Huawei

Category: Other

Document Type: Manual

Language: EN

Uploaded: Nov. 21, 2025, 9:22 p.m.

Manual Publish Date: 2014-06-12

Warranty Information

Any damage caused by improper transport or operations is out of warranty.

Basic Operation:

  • Installation: Follow the detailed installation guide, ensuring proper mounting and connection of cables.
  • Configuration: Access the device via web interface for network settings, device information, video/audio streams, OSD, microphone, and PTZ configuration.
  • Maintenance: Includes configuring date/time, querying logs, managing user permissions, upgrading devices, and resetting passwords.
  • Troubleshooting: Provides solutions for common issues like inaccessible web management, certificate problems, and PTZ control failures.

Troubleshooting and error codes

Common Fault Possible Cause Solution
When you enter the device IP address in the address box of Internet Explorer and press Enter, the message "There is a problem with this website's security certificate." is displayed. The certificate is not installed. Click Continue to this website (not recommended).
The web management system cannot be accessed. The network is disconnected.
  • Connect the PC directly to the camera, and verify that the web management system can be accessed.
  • Run the ping command to verify that the camera is reachable.
The IP address is used by another device. Connect the PC directly to the camera and configure the IP address of the camera.
The PTZ or PTZ camera cannot be controlled. The IP addresses of the PC and IP camera are on different networks. Check the IP address, subnet mask, and gateway settings on the IP camera, and change the settings as required.
The PTZ or PTZ camera cannot be controlled. The protocol, baud rate, or address is incorrect. Change the protocol, baud rate, and address in the web management system to those used by the PTZ or PTZ camera.
After the IP camera is upgraded, the web management system cannot be accessed. The signal cable is not properly connected. Check the signal strength and connect the signal cable properly.
The browser cache is not updated. To delete the browser cache, proceed as follows: (Internet Explorer 8 is used as an example.)
1. Open Internet Explorer.
2. Choose Tools > Internet Options > General.
3. Click Delete.
The Delete Browsing History dialog box is displayed.
4. Select all check boxes.
5. Click Delete.
Log in to the web management system again.
The IP camera cannot be upgraded. The network is disconnected or the network settings are incorrect.
  • Connect the PC directly to the camera, and verify that the web management system can be accessed.
  • Verify that the network cable is properly connected.
The IP camera cannot be upgraded. The upgrade package is incorrect. Obtain the correct upgrade package and upgrade the IP camera again.
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