Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:14 p.m.
Manual Publish Date: 2018-05-18
The product comes with a 12-month hardware warranty and a 3-month software media warranty.
| Q: What can I do if the indicator of the box camera is off? | A: Check whether the power cable is loose. If the power cable is loose, reconnect the power cable. |
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| Q: After you enter the IPC IP address in the address box and press Enter, the Internet Explorer displays "There is a problem with this website's security certificate." | A: Click Continue to this web (not recommended) to continue browsing this website. Then install the root certificate or upload your own certificate. For details, see Configuration Guide. |
| Q: When the root certificate is downloaded, the Internet Explorer displayed "There is a problem with this website's security certificate", Click "Continue to this website (not recommended)" to access the login page, the Certificate Error is displayed in the address box. | A: Choose "Settings > System > Configuration Management > Certificate Management", upload a valid certificate. After the certificate is uploaded, restart the browser. |
| Q: What can I do if I forgot the password of the admin user? | A: Use an account with the administrator rights to log in to the web page, choose Settings > Maintain > Device Reset > Device Maintenance, and click Restore or hold down the Reset button for at least 3s to restore the camera to factory defaults. |