Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Brand: HUAWEI
Category: Other
Document Type: Quick Start Guide
Language: EN
Available Languages: EN , ES
Uploaded: Nov. 21, 2025, 6:47 p.m.
Manual Publish Date: 2018-09-25
The product comes with a 12-month hardware warranty and a 3-month software media warranty.
| Q: What can I do if the dome camera cannot perform self-check after being powered on? | |
| A: Check whether the power cable is loose. If the power cable is loose, reconnect the power cable. | |
| Q: After you enter the IPC IP address in the address box and press Enter, the Internet Explorer displays "There is a problem with this website's security certificate." | A: Click Continue to this web (not recommended) to continue browsing this website. Then, install the root certificate or upload your own certificate. For details, see Configuration Guide. |
| Q: When the root certificate is downloaded, the Internet Explorer displayed "There is a problem with this website's security certificate", Click "Continue to this website (not recommended)" to access the login page, the Certificate Error is displayed in the address box. | A: Choose " Settings > System > Configuration Management > Certificate Management", upload a valid certificate. After the certificate is uploaded, restart the browser. |
| Q: What can I do if I forgot the password of the admin user? | A: Use an account with the administrator rights to log in to the web page, choose Maintenance > Reset Device > Device Operation, and click Restore or hold down the Reset button for at least 3s to restore the camera to factory defaults. |